• Communicates with developers, quality assurance, operations, technical support specialists, business users, and product owners to identify, clarify and refine issues and requirements• Aids in requirements analysis/verification, ensuring that requirement statements are in accordance with approved methodology• Participates in breaking down high-level business and user requirements into a functional product design• Represents requirements using alternative views, such as analysis models (diagrams), prototypes, or scenarios, where appropriate• Creates documentation, reports, product designs, and presentations for applications, features, processes, and issues, which may require research and analysis• Provides designs and input on coding, quality, and implementation considerations throughout the development lifecycle• Participates in design reviews to ensure that the requirements were interpreted correctly.• Identifies and recommends resolutions to problems with design processes to ensure software quality• Ensures that product designs successfully fulfill the needs that are defined in the business requirements• Identifies potential technical problems or design flaws so that preventive action can be taken.• Collaborates on and documents product change orders throughout the software development life cycle• Performs research (in the form of internet searches, reading books, attending seminars, interviewing industry experts, etc.) to augment understanding of business processes and user requirements

- Customizing the respective business area and making sure the system reacts in the manner according to the constraints of the requested use case- Interaction with core team members, end users & other team members (consultants)

- Provide end-to-end SAP solutions and implement SAP functionality. - Responsible for defining systems strategy, analyzing user requirements, designing, testing, training, defining support procedures and implementation of SAP functionality.

[Handling Material Master Process, March 2011 – December 2013] Analyze, create and maintain enterprise master data supporting Order-to-Cash operation. Communicate standards to stakeholders (i.e. Procurement, QA, Engineering teams). Served as the Subject Matter Expert (SME) for Material Master by acquiring the process through Knowledge Capture Training abroad and successfully cascaded to Manila.

[Handling Customer Master Process, September 2009 – February 2011]• Ensure compliance with operational excellence Customer and act on customer feedback and complaints related to Customer Master Data maintainance.• Establish and maintain the integrity of the Customer Master Record per global standards.• Interface with all levels of Accounts Receivable, Sales, Finance, Accounting, and Administrative functions to troubleshoot and resolve Customer Master Data issues • Maintain data in line with SOX, Finance and Business controls• Set up and maintain Customer Master Data in SAP in line with the process and procedure.