Ken Gonzalez Email & Phone Number

New York, United States

Ithaca, New York, United States

Led team members to manage inventory, arrange work areas, and adhere to company hygiene standards.Maintained consistency in beverage presentation and flavor, following company guidelines and recipes.Served a variety of espresso-based beverages, teas, and specialty drinks to a high volume of customers.

Ithaca, New York, United States

Collaborated with Public Policy Professor Sadé Lindsay to analyze findings of legal sanctions cases.Conducted legal research on collateral sanctions, quantifying recurrence, offense breadth, and duration.Interpreted various legal jargon and accessibility for underrepresented identities in the U.S. legal system.

Ithaca, New York, United States

Improved website engagement and accessibility among users on the Cornell Canvas website for students.Led the HEOP Accessibility Team to create an accessible and inclusive website design for Canvas users.Redesigned over 15 Canvas modules with marketing, psychology, and website accessibility design.

Ithaca, New York, United States

Managed receptionist duties, customer service, and museum and art security in a team of 80 employees.Provided tour guide services regarding art, curatorial information, and exhibitions.Worked alongside Chief of Security Holly J. Fairlie-Smith to ensure all closing procedures were completed.

Ithaca, New York, United States

Engaged in various outreaches to 50 Cornell EOP/HEOP alumni and scheduled and conducted interviews.Used account management skills, data analysis, and qualitative to assess interviews with Cornell alumni.