Kshitij Gajam Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

Owned Product strategy and end to end execution D2C billing, fulfillment, reverse logistics and store operations charter specializing in operational efficiency and customer relationship management initiatives.-Decreased return processing TAT from 3+ days to 1 day and saved 35 lakhs per month through end-to-end returns automation and enhanced visibility-Responsible for e2e integration of forward & reverse supply chain and financial accounting activities with MS D365 ERP-Implemented in-house accounting system and customer ledger, saving licensing costs while enhancing financial operational efficiency.-Responsible for ideation, execution and launch of in house POS integrated CRM platform for franchisee stores. Achieved 26% marketing qualification rate and 12% sales qualification rate by leveraging engagement and retargeting hooks.

Bengaluru, Karnataka, India

Responsible for product strategy and roadmap of direct to consumer ecosystem, which includes point of sale system (order processing and fulfillment) being a key part of 0 to 1 journey.- Launched a point of sale system for construction materials covering 8+ product categories, Y1 GMV 25Cr.- Spearheaded integration of POS with 3rd party warehousing system integration to provide e2e order tracking, improving operational efficiency.- Implemented cash management system to provide e2e visibility of cash movements to minimize the risk of theft and improved accounting operational efficiency.

Chennai, Tamil Nadu, India

Responsible for increasing product success rate leveraging operational efficiency and customer feedback.-Conceptualised and set up a crowdsourcing platform of freelance designers to drive 5% increase in revenue- Reduced product development turnaround time by 15% by implementing barcode system tracking tool- Saved 32% sampling cost, increased product success rate by 120% by implementing customer feedback system- Owned end to end launch of order tracking, return module and referral program in both iOS and android app

Ahmedabad, Gujarat, India

This book was a collaborative effort between individuals from IIM Ahmedabad with diverse backgrounds and experiences. In this book we have covered basic product management knowledge, PM as a career, brief introduction of technologies such as E-commerce architecture, UX for digital products etc. We have also evaluated products from different industries to present their futuristic outlook.

Mumbai Area, India

- Conceptualised and strategised a business case for online B2B marketplace platform to target customers - Developed subscription revenue model as a USP for B2B businesses, crafted roadmap & 5.22 Cr revenue forecasting

Bengaluru Area, India

Executed a high speed communication functional block design and testing, co-ordinating with analog, digital, layout development and testing team.- Improved the reliability of the IC chip layout by 20% and reduced power consumption by 12%- Expedited delivery time by 2 weeks, with 70% reduction in testing time using Verilog script improvement- Worked on product development of 12+ blocks and digital model verification on 16+ test cases- Completed design changes for 12+ analog blocks by complying 8+ performance specifications

Master Of Business Administration - Mba, General Studies

Activities and Societies: College hockey team | College Frisbee team | Footloose Dance club | Cell manager - Sports committee | Prayaas.

Bachelor Of Technology - Btech, Electronics And Communication Engineering

Activities and Societies: Dance and dramatics club | Technozion | Springspree