Kshitij Gupta Email & Phone Number

Mumbai, MH, IN

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

Bengaluru Area, India

• IOS developer for the Activities experience of PayPal Mobile Application and PayPal UI Design Team serving more than 200 countries
• Reduced the product design cycle time by 30% for 20 consumer product teams by leading a team of 6, from ideation to release of an innovative UI-UX designing framework.
• Facilitated 80% faster releases helping PayPal acquire 15.2M new customers globally, while saving $8M annually by developing a central reusable UI components platform by collaborating with 75 global teams.
• Increased user engagement by 30% to 150K clicks/day by identifying and developing features to bridge the gap between PayPal’s web and mobile applications, thus providing a seamless customer experience.
• Decreased the number of calls to customer care by 11%, resulting in $2.1M in savings by enabling real time updates of user’s transactions to enhance user transparency.
• Brought down the number of reported production code bugs by 20% by innovating an automated UI Test framework that replaced the need for any manual testing by our 8 member team.

Bengaluru Area, India

• Increased customer retention by 15% in developing countries like India and Brazil with slow internet connections by decreasing the application loading time by 18% and reducing the application size by 22%.
• Reduced the user reported queries for past transactions by 14% by developing a search functionality to locate transactional data easily and accurately.
• Enhanced experience of 230M customers by 25%, by leading a team of 5 to redesign the PayPal Home screen experience for the Activities team.
• Received 2 spot awards (2018, 2019) and 3 Bravo awards (2018, 2019, 2020) for collaboration and leadership, and a fast-tracked promotion in 1.5 years against the company average of 2.5 years.

Bengaluru Area, India

Worked as a member of the Rewards Team - drove all the incentives, rewards, referral and cashbacks for PayPal all over the globe entirely from Bangalore.Worked on many core Java Platforms. Built a Raptor ( Java framework) Subscriber Daemon capable of handling more than 200 Million events/day. Created a new API's for publishing and handling different.

Bengaluru Area, India

• Implementing First Party Tracking Infrastructure for Rewards team.
• Identifying various key performance indicators of the various APIs of two core services - legocoreserv and referralserv
• Collecting all the KPIs in the required format and publishing on the FPTI server with proper tags so that analysis can be done proper and efficiently.
• Worked as a core member of the Rewards team writing various functional and unit tests for the reward team services.

Hyderabad Area, India

• Accessing RAM data of a device at runtime.
• Earlier the RAM data could only be accessed after a device crashes using generated ramdumps using trace -32.Wrote a python script to read the executable vmlinux file with the help of Gdb/mi debugger and system.map file.

Master Of Business Administration - Mba, 3.91/ 4

Activities and Societies: Dean's list and Merit List Awardee Academically - Top 1% - Rank 5/600+ (Hyd Campus) and Institute Rank 9/900+.

Bachelor Of Engineering (B.E.), Electrical And Electronics Engineering, 8.6/ 10

Activities and Societies: President - EEE Assoc Event Coordinator - Google Developers Group Event Coordinator - Haryana Cultural.

Product Manager Nanodegree Program, Product Management

Learnt about - 1. Product Strategy -Performed primary and secondary market research to identify target users and size the market.