Kshitij Gupta Email & Phone Number

Mumbai, Mh, In

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

Bengaluru Area, India

IOS developer for the Activities experience of PayPal Mobile Application and PayPal UI Design Team serving more than 200 countries• Reduced the product design cycle time by 30% for 20 consumer product teams by leading a team of 6, from ideation to release of an innovative UI-UX designing framework. • Facilitated 80% faster releases helping PayPal acquire 15.2M new customers globally, while saving $8M annually by developing a central reusable UI components platform by collaborating with 75 global teams.• Increased user engagement by 30% to 150K clicks/day by identifying and developing features to bridge the gap between PayPal’s web and mobile applications, thus providing a seamless customer experience. • Decreased the number of calls to customer care by 11%, resulting in $2.1M in savings by enabling real time updates of user’s transactions to enhance user transparency.• Brought down the number of reported production code bugs by 20% by innovating an automated UI Test framework that replaced the need for any manual testing by our 8 member team.

Bengaluru Area, India

• Increased customer retention by 15% in developing countries like India and Brazil with slow internet connections by decreasing the application loading time by 18% and reducing the application size by 22%.• Reduced the user reported queries for past transactions by 14% by developing a search functionality to locate transactional data easily and accurately.• Enhanced experience of 230M customers by 25%, by leading a team of 5 to redesign the PayPal Home screen experience for the Activities team.• Received 2 spot awards (2018, 2019) and 3 Bravo awards (2018, 2019, 2020) for collaboration and leadership, and a fast-tracked promotion in 1.5 years against the company average of 2.5 years.

Bengaluru Area, India

Worked as a member of the Rewards Team - drove all the incentives, rewards, referral and cashbacks for PayPal all over the globe entirely from Bangalore.Worked on many core Java Platforms. Built a Raptor ( Java framework) Subscriber Daemon capable of handling more than 200 Million events/day. Created a new API's for publishing and handling different message types.

Bengaluru Area, India

Implementing First Party Tracking Infrastructure for Rewards team.• Identifying various key performance indicators of the various APIs of two core services - legocoreserv and referralserv• Collecting all the KPIs in the required format and publishing on the FPTI server with proper tags so that analysis can be done proper and efficiently.• Worked as a core member of the Rewards team writing various functional and unit tests for the reward team services.

Hyderabad Area, India

• Accessing RAM data of a device at runtime.• Earlier the RAM data could only be accessed after a device crashes using generated ramdumps using trace -32.Wrote a python script to read the executable vmlinux file with the help of Gdb/mi debugger and system.map file to extract the values of various fieldsof the controller structures present in the RAM of a device.

Master Of Business Administration - Mba, 3.91/ 4

Activities and Societies: Dean's list and Merit List Awardee Academically - Top 1% - Rank 5/600+ (Hyd Campus) and Institute Rank 9/900+.

Bachelor Of Engineering (B.E.), Electrical And Electronics Engineering, 8.6/ 10

Activities and Societies: President - EEE Assoc Event Coordinator - Google Developers Group Event Coordinator - Haryana Cultural.

Product Manager Nanodegree Program, Product Management

Learnt about - 1. Product Strategy -Performed primary and secondary market research to identify target users and size the market.