Mission: Delight customers with an open hybrid multicloud platform with rich data services to run and manage any application, anywhere.My role:Manage relationships with existing customers in Ohio Valley- OH, IN, KY, MI, and PASupport 50 customers to ensure that they are achieving their infrastructure goalsSelected from 140 Customer Success Representatives to attend Circle of Excellence in FY'2024. Was one of 10 CSRs who attended Circle of Excellence.Selected from 100 Customer Success Representatives to attend Circle of Excellence in FY'2023. Was one of 10 CSRs who attended Circle of Excellence.Selected from 80 Customer Success Representatives to attend Circle of Excellence in FY’2022. Was one of 3 CSRs who attended Circle of Excellence.Led two team trainings on account review best practicesAssisted fellow Customer Success Representatives with complex renewals Led 146 progress check meetings with current customersEnsured full and proper implementation of Nutanix technologies and featuresEnabled renewals and reducing churn in install baseFY'24 - Closed $8 million in bookingsFY'23 - Closed $5.52 million in bookingsFY'22 - Closed $5.97 million in bookingsFY'21- Closed $1.2 million in bookings (half year)

Nutanix helps organizations reduce time to market, do more with less, and assist with security risk mitigation and control of on-prem infrastructure. Our platform organizations to make the most of their data center environment, while also hosting a private cloud as well. Customers will have the agility, economics, and easy consumption of the cloud. At the same time, we keep infrastructure on-prem to lower operational costs.Many customers are looking to get out of the infrastructure management business, and move towards the cloud. At the same time, IT teams would like to maintain the security and control of on-premises infrastructure. Nutanix Enterprise Cloud simplifies the design, construction and deployment of IT infrastructure. It converges all IT resources into a single scale-out solution that can run any application. Closed $1.3 million in new revenue during FY'20FY '20 Q2- 384% of quotaFY '20 Q1- 240% of quotaFY '19 Q3- 162% of quota

Support 20 account representatives on Commercial and Enterprise teamsFacilitate conversations with existing customers regarding IT challenges and goalsDevelop customer success plans to engage with install base, including email campaigns, marketing programs, and direct mailersInform customers of updates in cloud-based servicesManage deal registrations Earned the Nutanix Certified Sales Representative (NCSR) Level 1 Certification

Help customers bridge the gap between Enterprise Data Centers and Public CloudGenerated 10 meetings which resulted in closed won dealsRecognized for leadership and impact on the Mid-Atlantic Commercial team, and earned a “Prism award”Created a slide deck of Nutanix use cases and qualifying questions, which has been distributed amongst team Achieved NPSR (Nutanix Platform Sales Representative) certificationQ3 FY2018- Generated $986 K in pipelineSelected to represent the SDR team at 2018 IBM Think ConferencePresented an introductory overview on the IBM Power/Nutanix platform series to conference attendeesSupported 4 account representatives in the Mid-Atlantic regionProspect into commercial and SMB accounts in DC, MD, and VAScheduled 75 meetings on a 50 meeting quotaConverted 23 meetings into opportunities Q2 FY2018- Generated $904 K in pipeline Supported 9 account representatives in the Mid-Atlantic regionProspected into commercial accounts in PA, DC, MD, VA, NC and SCFocused on accounts greater than $500 million in revenueScheduled 41 meetings on a 40 meeting quotaConverted 22 meetings into opportunities Q1 FY2018- Generated $2.2 Million in pipelineSupported approximately 30 field representatives on the east coastProspected into SMB and commercial accounts less than $500 million in revenueScheduled 54 meetings on a 50 meeting quotaConverted 31 meetings into opportunitiesQ4 FY2017- Generated $40 K in pipelineRecognized as one of the most effective Nutanix pitches out of 30 person class at New Hire TrainingSupported approximately 30 field representatives on the east coastProspected into SMB and commercial accounts less than $500 million in revenueScheduled 15 meetings on a 12 meeting quota (ramp quarter)Converted 4 meetings into opportunities

Generate $400+ in sales during an 8 hour shiftReceive phone calls from customers and input orders into ALOHA systemManage food orders and deliver orders to guests

Delivered packages to customers in residential and business areasScanned packages with the Delivery Information Acquisition Device (DIAD)Recorded the delivery location of the package in the DIADSeasonal position, from December to January

Prospected Medium to Large accounts in the DC Metro Area and analyzed business operations of target accountsResearched 700 current accounts in CRM system to determine growth potentialDeveloped potential opportunities for account managers by calling leads and delivering CDW value propositionDelivered presentations on value proposition and IT life cycle