Kelley Spencer Email & Phone Number

*Sports, Portrait, Event Photography*Graphics, Editing, Websites, Marketing, Videos*Photographer, Social Media and Program Chair for Byron P. Steele Athletic Department*Owner and administrator for Byron P. Steele Athletic Department Website

San Antonio, Texas Area

Created all medical marketing media for the AAO symposium event in New Orleans event to include creating graphics, organizing media blasts and graphic mailers. Worked with graphic artist on designs and provided digital media marketing research for the organization’s initiatives which helped in obtaining and retaining clients for business verticals and goals. Created social media ads and organized the schedules for media releases on LinkedIn, Facebook and Twitter. Led and wrote all media pieces for events, digital mail, posters, mailers and ads for the online community engagement platforms. Managed projects, accounts, scheduling and timelines for the marketing department. Utilized my extensive knowledge of marketing operations, education and medical terminology to meet and exceed the marketing department’s objectives.

San Antonio, Texas Area

Created all medical marketing media for the AAO symposium event in New Orleans event to include creating graphics, organizing media blasts and graphic mailers. Worked with graphic artist on designs and provided digital media marketing research for the organization’s initiatives which helped in obtaining and retaining clients for business verticals and goals. Created social media ads and organized the schedules for media releases on LinkedIn, Facebook and Twitter. Led and wrote all media pieces for events, digital mail, posters, mailers and ads for the online community engagement platforms. Managed projects, accounts, scheduling and timelines for the marketing department. Utilized my extensive knowledge of marketing operations, education and medical terminology to meet and exceed the marketing department’s objectives.

The Castle San Antonio, Tx

*Maintained a multiple source, multi-million dollar budget by tracking funding allocations, purchases, licensing and costs. Created, maintained and analyzed tracking models using MS Excel as well as various applications to reflect changes in fiscal data, contractual documentation and personnel information. Provided input for development of program descriptions, processes and planning. Analyze and provide input for resolution of office issues regarding vendors and various types of contracts.*Ensured that vendor payments were done correctly and within a timely fashion. Tracked all non-mainframe related software assets. Provided input for company documentation and data call requests as well as gathered, contributed and edited the Asset Management Monthly Report used in tracking models for each labor contract in order to monitor funding as well as spending trends. This report is also submitted to the Finance Department for payment each month. Made labor and equipment purchases using the Departments online tools and databases for both the customer and the company.*Coordinated efforts and relationships with multiple departments using software for internal or external usage. Developed and submitted internal documentation identifying and justifying future fiscal year project needs and costs. Maintained IT assets, particularly software date of purchase, warranty/maintenance agreements, validity/expiration date and all costs associated with such assets.*Consulted with stakeholders to develop and document information regarding pricing and licensing. Periodically surveyed stakeholders to determine whether any licenses have become obsolete or have reached “end of life”. Worked with vendors to obtain quotes for proposed new/replacements assets and/or renewal of warranties and maintenance agreements as appropriate.

*Responded to inquiries from customers and sales on pre and post sales licensing questions in a defined area of software product license knowledge. Made determinations of appropriate license requirements within area of knowledge. Qualified opportunities as a result of participations in calls with sales and/or customers.*Provided appropriate customer price quotes based on knowledge of customer requirements, product part availability, special programs and other pricing opportunities aligned with the targeted account sales plan for assigned area of software product license. Performed follow-up and written quote completion for accuracy and validity for installed or integrated software product utilizing product knowledge and experience. Closed and initiated process handoff to appropriate business unit.*Utilized work request queue to maintain effective response time requirements by determining response. Performed lead follow-up for assigned software product license area of responsibility to identify and leverage relationship opportunities with customers based on level of technical knowledge.*Participated in training as a learner and/or knowledge provider within defined area of license product knowledge to ensure current and appropriate software product licensing information is maintained. Served as technical resource for configuration design and customer support in the quote and configuration functional areas and resolution of specific software license issues for those areas.