Benefit Services Process Manager
CurrentLead process improvement activities for our benefits team to increase utilization of technology, revamp processes to remove waste & inefficiencies, and improve client & employee satisfaction with our services. Manage the on-boarding process for all new clients coming under our ASO service. Provide guidance and expertise to internal & external customers on benefit plans, compliance & best practices relative to State & Federal laws. Assist the Directors of Benefit Services in overall management of the team.