• Analyze & track advertising and intake/referral data, prepare related reports • Manage social media presence and referral source database • Maintain website, upload written publications, manage review population system, monitor SEO efficacy• Manage attorney schedules, book speaking engagements, coordinate travel details and prepare presentation materials• Oversee ordering for collateral/promotional material

Oversaw multiple file systems & softwares, performed background & credit checks, collected payments, maintained budgeted occupancyTracked & managed data collection across multiple platformsProvided personalized support to residents throughout the leasing process, utilizing a tailored 3-touch approach to establish rapport and ensure a smooth onboarding experienceManaged inbound and outbound sales, guided & advised prospective residents through leasing process, managed office… Show more Oversaw multiple file systems & softwares, performed background & credit checks, collected payments, maintained budgeted occupancyTracked & managed data collection across multiple platformsProvided personalized support to residents throughout the leasing process, utilizing a tailored 3-touch approach to establish rapport and ensure a smooth onboarding experienceManaged inbound and outbound sales, guided & advised prospective residents through leasing process, managed office administration & communicationsIntroduced and trained residents on emerging leasing software, optimizing their experience and streamlining communication processesReceived J. Turner Power Rankings ORA Elite 1% Award 2 years in a row (2021, 2022) Show less

Used CRM & ATS to recruit and communicate with prospective bellhops; coordinated interviews & screened resumes Coordinated with hiring managers and market managers to update regional objectives and knock-out criteria Monitored data trends across markets in order to ensure consistent, high quality service

Project manager for online review system: retrieved & tracked data from reviews on external and internal platforms and advised on relevant service improvements; used social media to research service details and trace back to specific customers & initiate outreach recovery processManaged call & email support requests & billing disputes across multiple software platforms with high CSAT levelsCoordinated move details, resolved logistics issuesProcessed COI modification requests;… Show more Project manager for online review system: retrieved & tracked data from reviews on external and internal platforms and advised on relevant service improvements; used social media to research service details and trace back to specific customers & initiate outreach recovery processManaged call & email support requests & billing disputes across multiple software platforms with high CSAT levelsCoordinated move details, resolved logistics issuesProcessed COI modification requests; liaised between insurance broker & customer Show less

Helped establish and maintain client relations for a civic organization serving refugees in SlovakiaHelped clients develop English skills, participated in events to encourage international relations Wrote promotional content, maintained social media image, and personally worked with clients

I did everything from office work to personal errands. Real estate is a fast-paced industry, and as an energetic and enthusiastic communication student, I provided my boss with extra time and energy to do what she loves. I performed daily office tasks, ran errands, filed paperwork, wrote ads, organized listings, maintained office organization, did real estate photography/editing and virtual tour videography, assisted at listing meetings and real estate showings, and much more.This job… Show more I did everything from office work to personal errands. Real estate is a fast-paced industry, and as an energetic and enthusiastic communication student, I provided my boss with extra time and energy to do what she loves. I performed daily office tasks, ran errands, filed paperwork, wrote ads, organized listings, maintained office organization, did real estate photography/editing and virtual tour videography, assisted at listing meetings and real estate showings, and much more.This job required organizational and administrative proficiency, excellent interpersonal skills, client relations, and communication capabilities, as well as exceptional flexibility and lots and lots of energy. Show less