Katie Pope Email & Phone Number

North West, UK

Helping NHS organisations on their journey to become workforce exemplars.Liaison Workforce delivers programmes to drive measurable improvement in all areas of workforce management.We are a trusted health economy partner, saving millions for reinvestment in health and social care providing actionable insights through expert support, guidance and detailed.

Preston, United Kingdom

Community Gateway Association (CGA) is a not-for-profit community business, set up to meet the housing needs of people in Preston and the surrounding areas. A housing association providing high quality homes for people in need, CGA is also about creating friendly communities, where people want to live.

Southport

• Duties included but were not limited to:Staff Management:
• Recruitment: including interviewing and inducting successful candidates.
• Responsible for effective and efficient performance of a team of 26 customer assistants on the ladies wear section as well as overseeing more staff in other departments as and when needed.
• Providing one to one supervision and conducting bi-annual performance development reviews.
• Handling disciplinary issues as and when necessary always following company and legal guidelines.
• Delivering training (formal and informal) and mentoring staff both on an individual basis and within groups.Customer Service:

Chorley

• Main duties included but not limited to:
• Liaising with customers to arrange convenient delivery times.
• Preparing all delivery paperwork for customers and drivers ensuring details are all present and correct.
• Liaising with transport company and scheduling department to ensure smooth operation for delivery of goods.
• Resolving customer complaints and answering questions regarding their orders/deliveries.
• Signposting customers to the correct departments in order to ensure their queries were dealt with effectively and in a timely manner.

Lancashire

• Duties included but not limited to:Staff Management:
• Recruiting, inducting and mentoring new team members, students and apprentices.
• Leading by example in all aspects of the role.
• Creating and maintaining weekly staffing rotas including cover for holidays and other employee absences e.g. sickness.
• Monitoring and reviewing staff performance on a regular basis and implementing performance targets if necessary.Customer service & business growth:
• Welcoming potential customers to the nursery, ensuring maximum uptake of nursery places by presenting sound knowledge of the business and the services on offer, often adapting to the needs of the individual families.

Children'S Learning & Development, Early Childhood Education And Teaching, Nvq Level 4

A'Levels