Mel Horner
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Mel Horner Email & Phone Number

Regional Client Services Consultant at Liaison Group
Location: Kenilworth, England, United Kingdom 3 work roles 4 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Liaison Group
Role
Regional Client Services Consultant
Location
Kenilworth, England, United Kingdom
Company size
112 employees

Who is Mel Horner? Overview

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Quick answer

Mel Horner is listed as Regional Client Services Consultant at Liaison Group, a company with 112 employees, based in Kenilworth, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Mel Horner.

Mel Horner previously worked as Client Services Manager at Premier It and Software Support Analyst/Administrator at Premier It. Mel Horner holds Bachelor Of Education, Culture & Society, Graduating With First-Class Honours from Goldsmiths, University Of London.

Company email context

Email format at Liaison Group

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Liaison Group

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Profile bio

About Mel Horner

Supporting others has always been at the heart of everything I do, both personally and professionally. With a strong background in customer service, I excel in communication, problem-solving, and creativity. I’m committed to understanding and meeting customer needs, always listening and ready to bring fresh ideas to drive growth. 🌱In my current role, I've honed my skills in building strong client relationships, collaborating with diverse teams, and implementing effective strategies to optimise client satisfaction.Beyond the corporate realm, I'm a qualified Aromatherapist and run my own healing business. I also have a passion for nature and the outdoors, and enjoy hiking, finding solace in the beauty of the natural world. 🌳🍄

Current workplace

Mel Horner's current company

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Liaison Group
Liaison Group
Regional Client Services Consultant
london, england, united kingdom
Website
liaisongroup.com
Employees
112
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3 roles

Mel Horner work experience

A career timeline built from the work history available for this profile.

Regional Client Services Consultant

Current
Liaison Group

Liaison Workforce are trusted to deliver NHS workforce transformation, exceptional experiences and unique actionable insights with our interoperable, feature rich, app enabled platform, supported by our experts and advanced technology.My role is working directly with the NHS in maximising savings and efficiencies through implementation of workforce.

Jun 2024 - Present

Client Services Manager

Premier It
  • Premier IT are a market-leading provider of SaaS to over 300 clients in the healthcare sector - including NHS Trusts, hospitals, and charities. We specialise in Appraisal, Revalidation, e-Rostering and Job Planning.
  • Managing client relationships and serving as the main point of contact for customer inquiries and support.
  • Developing and maintaining strong client relationships through regular communication and meetings at client sites, NHS Trusts and remotely.
  • Working with project managers to oversee the onboarding and implementation process for new clients, ensuring a smooth transition and understanding of services.
  • Working closely with sales to identify opportunities for account growth and expansion, as well as cross-selling products to existing clients.
  • Analysing data to ensure maximum efficiency for clients.
Oct 2023 - Jun 2024

Software Support Analyst/Administrator

Premier It
  • Providing technical support to clients and end-users for software products, troubleshooting issues and finding solutions.
  • Working to tight deadlines, triaging queries within 15 minutes of receipt.
  • Conducting user acceptance testing (UAT) for new software releases and updates, ensuring quality and functionality meet client expectations.
  • Administering software systems, including configuration, maintenance, and updates.
  • Collaborating with development teams to escalate and resolve complex technical issues.
  • Developing and maintain product documentation, including user guides and knowledge base articles.
Sep 2021 - Oct 2023
Team & coworkers

Colleagues at Liaison Group

Other employees you can reach at liaisongroup.com. View company contacts for 112 employees →

DF Daniel Fisher Daniel Fisher Colleague at Liaison GroupBromsgrove, England, United Kingdom, United Kingdom View → PW Paula Walker Paula Walker Colleague at Liaison GroupNorwich, England, United Kingdom, United Kingdom View → DT Daniella Tamara Daniella Tamara Colleague at Liaison GroupNairobi, Nairobi County, Kenya, Kenya View → SS Sophie Smith Sophie Smith Colleague at Liaison GroupManchester Area, United Kingdom, United Kingdom View → RO Rachel O'Donnell Rachel O'Donnell Colleague at Liaison GroupRawtenstall, England, United Kingdom, United Kingdom View → EJ Ed Jessop Ed Jessop Colleague at Liaison GroupManchester Area, United Kingdom, United Kingdom View → MM Madline Mwasere Madline Mwasere Colleague at Liaison GroupNairobi, Nairobi County, Kenya, Kenya View → LA Louise Andergard Louise Andergard Colleague at Liaison GroupNewbridge-On-Wye, Wales, United Kingdom, United Kingdom View → CE Chloe Emma Chloe Emma Colleague at Liaison GroupWorcester, England, United Kingdom, United Kingdom View → DH Dwynwen Hopcroft Dwynwen Hopcroft Colleague at Liaison GroupInverness, Scotland, United Kingdom, United Kingdom View →
4 education records

Mel Horner education

Bachelor Of Education, Culture & Society, Graduating With First-Class Honours

Goldsmiths, University Of London

Specialist modules: Gender, Culture & Schooling, Inclusive Education: Theoretical & Practical Aspects of Special Educational Needs

Foundation Degree, Early Childhood Studies, Graduating With Merit

London Metropolitan University

Specialist modules: Challenging Inequalities in Education, Communicating in Multi-Lingual Contexts, Safeguarding

A-Level, English Language, Travel & Tourism, Sociology & General Studies

Chingford Foundation Sixth Form

Gcses, Mathematics, English Literature, English Language, Triple Science, French, Statistics, Ict, 15 Gcses A* – C Grades

Highams Park School

Activities and Societies: JSLA Award

FAQ

Frequently asked questions about Mel Horner

Quick answers generated from the profile data available on this page.

What company does Mel Horner work for?

Mel Horner works for Liaison Group.

What is Mel Horner's role at Liaison Group?

Mel Horner is listed as Regional Client Services Consultant at Liaison Group.

Where is Mel Horner based?

Mel Horner is based in Kenilworth, England, United Kingdom while working with Liaison Group.

What companies has Mel Horner worked for?

Mel Horner has worked for Liaison Group and Premier It.

Who are Mel Horner's colleagues at Liaison Group?

Mel Horner's colleagues at Liaison Group include Daniel Fisher, Paula Walker, Daniella Tamara, Sophie Smith, and Rachel O'Donnell.

How can I contact Mel Horner?

You can use AeroLeads to view verified contact signals for Mel Horner at Liaison Group, including work email, phone, and LinkedIn data when available.

What schools did Mel Horner attend?

Mel Horner holds Bachelor Of Education, Culture & Society, Graduating With First-Class Honours from Goldsmiths, University Of London.

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