Kue Yang Email & Phone Number

St Paul, Minnesota, United States

Customer Service Responsibilities:- Answer customer service calls courteously and promptly.- Manage orders, inquiries, and redirect calls when needed.- Act as a link between customers, sales, and internal departments.- Resolve order-related issues in line with company policies.- Aid Sales Operations in creating quotes and applying them accurately.- Uphold professionalism and utilize resources for customer support.Order Processing Duties:- Enter and process orders accurately within established guidelines.- Ensure precise direction of orders to shipping or relevant departments.- Enter invoices, credits, and releases accurately and in a timely manner.- File and organize customer documents and maintain accounts.International and Miscellaneous Tasks:- Handle international accounts by adhering to Commerce and Customs regulations.- Perform file maintenance and organize customer records.- Carry out additional duties like area opening/closing and day-end processes.- Attend on-site activities and interact with clients and team members regularly.- Fulfill miscellaneous tasks as directed by the manager.

Woodbury, Minnesota, United States

**Responsibilities:**- Sorted, scanned, and stacked packages on pallets, facilitating the preparation of customer orders for delivery.- Controlled personal schedule by selecting shifts that aligned with availability and adjusted schedule as needed.- Received and organized incoming inventory, ensuring accuracy and efficiency.- Utilized technology such as scanners, computers, and handheld printers to facilitate inventory management tasks.- Engaged in physical activities including standing, walking, pushing, pulling, squatting, bending, and reaching during shifts.- Utilized carts, dollies, hand trucks, and other equipment to transport items within the warehouse.- Operated around moving machinery including order pickers, stand-up forklifts, turret trucks, and mobile carts.- Performed tasks that may require standing in one place for extended periods, walking, or climbing stairs.

Woodbury, Minnesota, United States

**Responsibilities:**- Provided exceptional customer service and sales support, ensuring a positive shopping experience.- Demonstrated consistent adherence to company values and behaviors.- Partnered with team members to provide additional support as needed.- Engaged customers enthusiastically, resolving issues and promoting loyalty programs.- Promoted various programs and services to drive sales and enhance customer service.- Completed checkout processes accurately, including returns and re-ticketing.- Ensured checkout areas were well-signed and merchandise was properly stocked and displayed.- Proactively called for assistance when needed and utilized technology to manage lines effectively.- Assisted with Omnichannel efforts and contributed to recovery and fitting room maintenance.- Participated in annual inventory processes to ensure accuracy.- Supported company initiatives related to shrinkage and safety.**Achievements:**- Consistently met or exceeded performance standards associated with the role.- Solved problems and made smart decisions that positively impacted sales, profitability, and customer satisfaction.- Executed tasks efficiently and effectively, inspiring strong performance in oneself and others.- Proactively found ways to improve the customer experience, demonstrating confidence, courage, and urgency.

Greater Minneapolis-St. Paul Area

**Responsibilities:**- Coordinate and oversee inventory control procedures to ensure accurate tracking of stock levels.- Monitor inventory levels and forecast demand to prevent stockouts and overstock situations.- Implement strategies for optimizing inventory turnover and minimizing carrying costs.- Collaborate with suppliers and agents to manage inventory levels at various locations.- Analyze inventory data to identify trends and make informed decisions regarding replenishment and allocation.- Develop and maintain relationships with partners to ensure timely and cost-effective inventory replenishment.- Utilize inventory management software and tools to streamline processes and improve accuracy.- Conduct regular audits and inspections to verify inventory accuracy and identify discrepancies.- Generate reports and provide insights to management regarding inventory performance and optimization opportunities.- Implement best practices and recommend improvements to enhance inventory management processes.

Saint Louis Park, Mn

**Responsibilities:**- Execute and oversee transaction processing activities, ensuring accuracy and compliance with company policies and regulations.- Facilitate the completion of financial transactions, including payments, transfers, and settlements, in a timely and efficient manner.- Verify the authenticity of transactions and documentation to mitigate the risk of fraud and errors.- Provide assistance and guidance to customers regarding transaction-related inquiries and issues.- Maintain records of transactions and related documentation for auditing and reporting purposes.- Collaborate with internal teams to resolve transaction discrepancies and ensure resolution in a timely manner.- Stay updated on industry trends, regulations, and best practices related to transaction processing.- Identify opportunities for process improvement and contribute to the development and implementation of enhancements.- Adhere to strict confidentiality protocols when handling sensitive transactional information.- Communicate effectively with stakeholders, including customers, vendors, and internal departments, to ensure smooth transactional processes.

Oakdale

The Teller position resides in the Service Banking department which provides assistance to commercial, nonprofit and consumer customers, as well as to Western Bank’s bankers. This is accomplished by providing excellent customer service; cross-selling additional products and services to current customers; as well as identifying and selling to potential new customers. This position helps the Department by handling customer transactions, such as deposits, withdrawals, payments, coin orders, etc., in the most efficient, professional, timely, and effective manner possible, as well as by ensuring every possible customer need is identified and met personally or through referrals. The individual must have excellent customer service skills, the ability to effectively communicate with customers, and prior cash handling experience is preferred.

1155 Hadley Ave N

Supervise the daily operations of the Client Service department along with completing a variety of teller transactions in compliance with all applicable standards, policies, procedures and regulatory requirements. Key responsibilities include scheduling for the department, monitoring quality service standards for the department, addressing client questions and resolving complex issues, ensuring maintenance of cash drawers and the vault are within standards, minimizing fraud related losses, basic performance management, training, and pursuing referral opportunities

985 Geneva Ave N, Oakdale, Mn 55128

*Work under the supervision of a pharmacist to deliver quality patient care and excellent customer service.*Be responsible for assisting pharmacists in filling prescriptions, helping patients in person or on the phone, and more.•Helps health care providers and patients by greeting them in person and by phone; answering questions and requests; referring inquiries to the pharmacist.•Maintains pharmacy inventory by checking pharmaceutical stock to determine inventory level; anticipating needed medications and supplies; placing and expediting orders; verifying receipt; removing outdated drugs.•Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations.•Protects patients and employees by adhering to infection-control policies and protocols.•Organizes medications for pharmacist to dispense by reading medication orders and prescriptions; preparing labels; calculating quantities; assembling intravenous solutions and other pharmaceutical therapies.•Maintains records by recording and filing physicians' orders and prescriptions.•Generates revenues by calculating, recording, and issuing charges.•Ensures medication availability by delivering medications to patients and departments.•Prepares reports by collecting and summarizing information.•Contributes to team effort by accomplishing related results as needed.

Vadnais Height, Mn

• Compiles lists of prospective customers for use as sales leads based on information from direct mailing/advertisement, community activities, and other resources. • Calls prospective customers to explain type of service or product offered. Quotes prices and encourages customers to buy. Records names, addresses, purchases and reactions of prospects solicited. • Sells programs and services to present and prospective customers through telemarketing. • Secures sales and arranges delivery date. • Estimates date of service to customer based on knowledge of production and service schedules. Notifies customers of scheduled application service appointments. • Prepares and maintains proper sales reports. • Conducts retention and service calls through means of telemarketing contact. Meets retention standards. • Calls customers to measure satisfaction after service is completed or to otherwise provide assistance by answering their questions and service concerns.

2989 White Bear Ave N

•Actively promote, sell and refer TCF products and services to potential customers. •Utilize networking and paid training to drive sales. •Make cold calls and participate in organized sales events. •Achieve challenging individual and team sales goals. •Spend a significant amount of time working at outside sales events. •Answer inquiries taught in paid training classes, regarding checking and savings accounts and other bank regulations and policies. •Accurately balance daily transactions in a manner that ensures TCF’s high standards and high level of customer service are maintained.•Aggressively promote bank products and services •Refer TCF bank products and services to customers. •Answer inquiries regarding checking and savings accounts and other bank related products. •Open new accounts while providing appropriate information on regulations and policies. Accurately process, closely verify, and promptly key all transactions in a manner that ensures.

925 County Rd E, Vadnais Heights, Mn 55127

■Greeting every customer with enthusiasm and energy■Serving and selling to multiple customers■Offering customers cutting-edge solutions in a friendly, confident and knowledgeable manner■Execution of non-negotiable standards of store operation including stocking, cleaning, merchandising, etc.■Other duties as needed

3155 Century Ave N

•Service Orientation - Actively looking for ways to help people.•Ability to perform repeatedly and for extended periods of time: bending, standing, reaching, climbing, twisting/turning, pushing/pulling, squatting/kneeling/stooping, walking, and grasping.•Ability to occasionally lift up to 50 pounds.

3001 White Bear Ave N, Maplewood, Mn 55109

-Responsible for providing excellent customer service. *Efficiently and accurately completing sales and service transactions at the cash wraps.*Handle customer issues that may arise on the sales floor.*Takes ownership for enhancing the customer experience.*Partners with selling and sales support associates to provide superior...

Associate’S Degree

Education record