It System Administrator
Installed, assembled, and configured computers, monitors, network infrastructure and peripherals such as printers, scanners, and related hardware.Installed and configured products and services, including Internet, CAT 5, 6, Fiber optical wires, EPBX, TV, ensuring optimal functionality for residential customers.Provided in-home support to customers, offering guidance on the features and benefits of products and services, resulting in increased customer satisfaction and loyalty.Installed and configured computers, printers, CCTV cameras, and networking equipment.Assembled computers and facilitated printer installations.Deployed coaxial/fiber cables, switches, and routers to enhance network infrastructure.Provided solutions in networking, maintenance, programming, performed remote troubleshooting and assistance.Maintained accurate and up-to-date system records and support documentation for all work orders, facilitating efficient communication and collaboration across teams.