Cluster 𝗛𝘂𝗺𝗮𝗻 𝗥𝗲𝘀𝗼𝘂𝗿𝗰𝗲 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗽𝗮𝗿𝘁𝗻𝗲𝗿.𝗰𝗼𝗺𝗲s 𝘄𝗶𝘁𝗵 𝗮𝗻 𝗲𝗻𝗿𝗶𝗰𝗵𝗶𝗻𝗴 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗼𝗳 6 + years. 1. Talent Acquisition and Staffing • Manage end-to-end recruitment processes, including screening, interviewing, and onboarding. 2. Employee Engagement and Retention. • Drive engagement initiatives across stores to improve employee satisfaction and reduce turnover. • Conduct regular one-on-one meetings and pulse checks with store employees to address concerns and promote a positive work culture. • Plan and implement employee recognition programs to boost morale and acknowledge high performers. 3. Training and Development • Identify training needs in collaboration with store managers, especially for customer service, sales, and compliance. • Organize onboarding sessions, skill enhancement workshops, and leadership training for employees and managers. 4. Employee Relations • Serve as the point of contact for resolving employee grievances and conflicts in a fair and timely manner. • Ensure disciplinary procedures are followed as per HR policies, handling employee misconduct cases if needed. • Conduct exit interviews to gather feedback and work on retention strategies. 5. HR Compliance and Policy Implementation • Ensure adherence to labor laws, workplace safety standards, and HR policies across all stores. • Conduct regular audits to ensure that stores are compliant with statutory and legal requirements. • Implement policies related to attendance, leave management, workplace behavior, and anti-harassment. 6. Performance Management • Support store managers with the performance appraisal process, including setting objectives, conducting reviews, and providing feedback. • Develop performance improvement plans (PIPs) for underperforming employees. • Identify high-potential employees for succession planning and career development opportunities. 8. HR Analytics and Reporting • Track and analyze HR metrics such as employee turnover, absenteeism, and engagement scores to inform decision-making.