• Currently serving as the Chatbot Lead, entrusted with the responsibility of leading and supervising the development of chatbots while ensuring their smooth operation and maintenance.• Led the development of a significant global Progressive Web App (PWA) product for the Compliance team, replacing the entire existing SAP-based ecosystem. Conducted a comprehensive feasibility analysis and subsequently designed an effective solution for the project.• Presently overseeing two major teams: the Coin PWA development team and Chatbot team, assuming accountability for their successful management.• Directed substantial Chatbot development projects (HOPS Phase 2), establishing actionable plans and setting deadlines. Conducted a comprehensive feasibility analysis for the entire project, offering a well-thought-out solution.• Responsible for implementing new change requests, resolving critical issues, and addressing bot failures.• Recognized for outstanding contributions in various town hall meetings and the SCM (Supply Chain Management) department.• Acknowledged with the prestigious Beer Shot Award in April 2022, a testament to exemplary performance and dedication.• Provided valuable assistance to interns, facilitating their upskilling and grooming them for roles in Chatbot and PWA development.

Conversational AI Developer | AI BotCore Developer | Chatbot Developer

successfully completed internship program from 12th August 2021 to 12th November 2021 in Mushroom Classification at INEURON INTELLIGENCE PRIVATE LIMITED.