Kumail Abbas Email & Phone Number

Karachi, Pk

Karāchi, Sindh, Pakistan

Karāchi, Sindh, Pakistan

- Managed 24x7 network performance monitoring across seven countries in the AAE region, maintaining an uptime of 99.9%. Achieved a 15% reduction in latency and a 20% increase in network throughput through proactive optimization.- Configured and managed a variety of Cisco Catalyst switches, including 4506-E, 2960, 9200, 3650, and Nexus 5K, 2K series switches with fabric extenders (FEX).- Oversaw, troubleshoot, and resolved daily user queries related to IP telephones, maintaining 99% telephony service availability.- Coordinated with Orange Business Services to optimize SDWAN routes, resulting in 40% decrease in layer 3 outages.- Proficiently handled Cisco Wireless LAN Controller (WLC) devices, such as 5500, 9800, 9100 EWC and SCALANCE W1750D, achieving 98% wireless network availability and a 25% increase in coverage.- Performed timely firmware upgrades on network equipment, enhancing stability and security, while ensuring data device security through Cisco ISE and TACACS+ server.

Karāchi, Sindh, Pakistan

- Delivered technical oversight for multi-site enterprise level LAN, WAN, and WLAN, encompassing planning, implementation, expansion, maintenance, and troubleshooting, resulting in improved network performance and stability.- Optimized and analyzed existing hardware, including switches, firewalls, routers, and networking systems, leading to increased network efficiency and reliability.- Designed, deployed, and administered a secure and efficient wireless infrastructure and supporting systems, contributing to improved connectivity and accessibility.- Evaluated and implemented security improvements and system upgrades, ensuring network stability and security and reducing potential security threats by 50%.- Developed and monitored policies for the effective use of network resources, guaranteeing smooth operation, reducing downtime by 30%

Karachi Division, Pakistan

- Supervised and set up Cisco 2960, 2950, and 3650 series switches and access points, including Linksys and Cisco devices, resulting in improved network performance and reliability.- Oversaw, troubleshot, set up, and resolved day-to-day user queries related to IP telephones, contributing to improved user satisfaction and reduced technical support workload.- Installed and configured DHCP and NPS servers, and effectively maintained VMs through vCenter Server, ensuring network stability and availability.- Created and maintained a comprehensive Visio documentation database of the network topology, facilitating efficient network management and reducing potential errors.-Regularly updated and patched servers using Microsoft's SCCM, improving functionality and security and reducing potential security threats by 40%.

Karachi Division, Pakistan

- Installed and optimized client computer systems, resulting in an average productivity increase of 20% and improved functionality for clients- Conducted client meetings to diagnose software, networking, and hardware issues and delivered effective solutions, leading to an 85% client satisfaction rate.- Repaired hardware malfunctions, resolved software issues, and solved networking problems, contributing to a reduction in downtime by 30%.- Provided technical support both on-site and through remote-access systems, ensuring prompt resolution of client issues and maintaining a 95% first call resolution rate.

Bolistan, Bol Road, Creek Cantonment Karachi, Korangi Rd, Karachi

Manages SAN, Videos and CG servers and ensures smooth operation of BOL News transmission.

Pakistan

Provide level I support to users and direct installation and management of software, Windows Operation Systems and networks.

Shahzad Khalil Road, Karachi

Learned the basics of satellite communication and broadcasting

Karachi, Pakistan

Bachelor Of Science (B.S.), Telecommunications

Intermediate, Pre-Engineering