Kumar Chinthala Email & Phone Number

Chicago, Illinois, United States

• Acted as main point of contact for all day-to-day operations• Oversaw existing and new business valued between $1-2M.• Provided backend support to clients including accounting, shipment tracking, crisis management, and freight claims • Managed client shipments by allocating resources to complete booking in a more streamlined manner. • Simultaneously provided support to an additional two comparable accounts • Tasked with developing new processes for existing accounts• Helped junior members of the team• Assisted in accounting detail data organization and reporting

Chicago, Il

• Managed client e-commerce platform through daily maintenance i.e. updates, changes, bug fixes, etc.• Advised client executives on best practices and strategies for managing platforms. • Developed and implemented optimized client e-commerce platforms to increase profitability by using online analytical tools. • Managed client projects by allocating resources to complete tasks in a more streamlined manner. • Coordinated communication and development between clients, developers, internal and client-based support staff, and 3rd parties.

Chicago, Il

• Analyze competent customers shipping activity and trends.• Create weekly and ad hoc query-based reporting with high attention to detail using V-lookups, Pivot Tables, Dashboards, and Cube Databases. • Evaluate client business needs and provide effective solutions to improve business operations.• Manage client relationship and promote new business from existing customers.• Reconcile more than $1 million in weekly carrier spend to assure weekly delivery of audit, accounting, and remittance reporting.

Greater Chicago Area

• Organized information on targeted community organizations and residents to create a field plan gauging voter support and possible sources of funding.• Coordinated and supervised volunteers in various office projects, including mailing campaigns and entry of canvass data.• Participated in direct voter outreach to promote the candidate.

Greater Chicago Area

• Organized, updated, and maintained computer records for students and incoming faculty based upon new information from the university.• Handled calls from current and prospective students, answering questions about the programs, providing guidance for degree completion, and routed the calls to faculty as needed.• Learned and used the DePaul University PeopleSoft system to maintain student records.