Responsible for leading implementations and operations of EHR throughout the CommonSpirit 1000+ sites. Responsible at the enterprise level for IT and Digital Strategy, operations, talent, technical and financial leadership. Exercise strategic and visionary thinking having long-term organization-wide application and impact; develop and implement programs critical to CommonSpirit Health; and exercise control and supervision of multiple assigned functions and significant resources that comprises an IT service line critical to the organization and its customersManaging the implementation and steady state of Epic, Cerner, Meditech, and numerous applications for Pharmacy, Oncology, Surgery, Anesthesia, Lab, Home at Health, and Patient Portal. Developed a Hybrid Model of implementation due to the Covid 19 Pandemic, by having a reduced onsite footprint and Virtual support. 8 successful Activations in the past 1 year.Partner closely with CMIO and CNIO organizations and implementations, adoption and workflow optimizationLong range EHR and Clinical Applications RoadmapManage the relationships with key vendor partnersInsourcing the Epic buildContinuous improvement of financial P&L Accountable for preparation, justification and administering a budget toward synergy goals. Monitors expenditures and uses cost benefit thinking to set priorities. Oversees procurement and contracting to achieve desired results. Monitors expenditures and uses cost benefit thinking to (re)set priorities. Focuses on value creation for CoManage 400+ people and responsible for building, developing, retaining and leading a well engaged, high performing team that is inclusive of internal FTEs, managed services provider and contractor labor.Rationalize Clinical Applications and reduce Application footprintTechnical Leadership with breadth and depth of professional and technical thought leadership and capabilities in clinical application portfolio, deployments and clinical experience.

Performance Excellence- Clinical Variation- Pathways- Quality & Safety- Hospital Based Provider Services- Case Management- ThroughputUndertake project assessments and implementation in core CIS areas, including:- Support the CIS methodology build-out in the core areas described above to help identify how these services should be marketed.- Determine appropriate recommendations and action steps to achieve improvement opportunities. - Facilitate subject-specific client team meetings to review analyses, generate and quantify proposed recommendations, and develop detailed implementation plans.- Drive insights through analytics and observation of current operations, synthesizing data and identifying/comparing to industry best practices. - Communicate findings to client leadership teams to aid them in improving and optimizing performance - Lead project teams and maintain highly focused utilization among junior staff while also providing them with growth/stretch opportunities- Build strong client relationships through exceptional engagement delivery & sustainable results, regular presentations and communications-Guide clients to recognize the interdependencies between clinical delivery and financial sustainability- Leverage clinical informatics to enhance and efficiently manage best in class clinical operations holistically to empower the clinician, system and patient outcomes. (Epic or Cerner clinical module expertise important)- Help identify new business opportunities through existing and new clients and participate in business development meetings/ presentations (creating decks to support the project pursuit process)

Responsible for leading the Entire Epic Project across 3 hospitals in the Tennessee and Georgia market. ■ Working with Cross functional teams to cover ASAP, Beacon, Inpatient Hyperspace, Haiku/ Cantu, Willow and Beaker.■ Resolving Critical issues with that could have jeopardized the whole project.■ Manage the relationships with CHI Memorial Physician sponsors in inpatient and ambulatory to improve Implementation and to improve the User Experience. Specifically managed the relationships with physicians in Cardiology, Hematology, Medical Oncology, Orthopedics, Plastic Surgery, Pulmonology, Radiology, Pharmacy and Dermatology■ Working with the CHI Leadership to ensure a positive User Experience and to improve Physician Adoption by developing the Physician Engagement and Adoption program to consist of communications approach, adoption strategy and training.■ Enhancing the Training plan, schedule and enrollment process by working with the Training Team. ■ SMA expertise related to physician engagement and improving work flows. Provide 1:1 sessions with VIP Physicians and Specialties.■ Successfully managing the deliverables and outlining a standardize procedure to complete all the Smart Sets/ Orders in a shortened period.■ Focusing on reducing Physician Burnout and Clinical Variation■ Managed and strategized plans for Optimization with Protocols and Governing Structure. ■ Working with the Pharmacists to meet the established protocols and regulations. As well as deciding how to improve Patient Safety with validation of each Order Set and Smart Set.■ Developed a streamline process of building high quality Epic Order Sets and Notes.■ Working with a $67 million dollar budget to successfully implement Epic.■ Supporting Data Conversion to ensure that adequate and high quality data is brought into Epic from legacy systems

PresentClient: City of HopeClinical Content Lead/ Physician Engagement Epic Implementation Client: Piedmont Healthcare​​​Physician AdvisorResponsible for leading a Physician Engagement team to develop a Care Management Plan for Piedmont Hospital.Physician Engagement Strategy- outlining system / hospital approach, key physicians, communications, develop PA role / responsibilities, and training plans.Working with the Care Management Team to ensure a positive User Experience.Provide SMA expertise related to physician engagement / Physician Advisor program for the Project, workstreams / QWs and development of the Deliverables.Utilizing Epic for data analysis and metric comparisonClient: Veteran Affairs Hospital, VistA Core​​​Physician Manager – Clinical Product OwnerResponsible for leading and guiding a development team to Develop, Design and Build a new Ambulatory EHR/ EMR product for the VA Hospital. Writing Business Requirements for clinical applications. Working with the Human Factors Team to ensure a positive User Experience. Providing insight on UI with the Design Team. Client: John Muir Health, Walnut Creek​​​Physician Manager – Management ConsultingResponsible for leading the day-to-day Management of Accenture’s work and team. Documents, deploys and manages the Value Creation Opportunities (VCO) Workstream.Oversaw EPIC CPOE enhancement project in Inpatient and Ambulatory settings; met all timelines. Analysis of Baseline Measures. Providing Value Creation Opportunities: Ensure Patient Safety and Quality by offering ways to improve Patient Safety Analytics, Clinical/ Physician Quality and Patient Satisfaction. Provide Better Care Management- Care Delivery Coordination and Management, EBM/EBP Standard of Care Reporting, Episode of Care, and Provider Performance. Leads the Epic Optimization roadmap and work. Focusing on EPIC Health Registries: Population Health Management and Registries for Diabetes, CHF and COPD.

Being the Interim CMIO during this project:- Responsible for instituting a governance process to re-engage physicians with CPOE and helping them move from individual order sets to evidence-based order sets.- Utilizing this governance process will then be used to guide other physician/clinician operational initiatives .- Oversaw CPOE enhancement project in Inpatient and Ambulatory settings.- Organizing Physician Adoption activities from a leadership level.- Effectively manage client escalated issues and enhancement requests.- Facilitates and supports activities related to improved care, service and quality enabled by information technology. - Supporting and training McKesson Paragon in the Inpatient setting.- Streamlining the workflows and McKesson Paragon usability.- Provide Physician input and leadership to direct the selection, planning, design, development, implementation, testing and training of clinical systems.- Tracking and managing change management in the Physician informatics space.- Worked with Evidence Based Order Sets to train, integrate and implement in McKesson Paragon.- Lead and support Orders and Order Sets being built. - Managing and planning ongoing solutions to accomplish implementation of strategic plan goals.- Streamlined the CPOE workflow.- Developed training of Clinical information systems.- Resolution of conflicts involving team members occurring during systems implementation.- A liaison with physician leadership, department chairs, and designated department representatives in project design, reporting and problem resolution.

Responsible for leading Physician and Provider adoption teams for hospital-wide ordering; 185 bed cancer facility with over 9,000 patients and 6,000 admissions annually. Reported directly to CMIO, CMO and CIO for multiple projects and assignments. Initial 12 day assignment was extended until present day. Selected out of 150 individuals supporting the project to stay on as the Subject Matter Expert/SME.  Oversaw CPOE enhancement project in Inpatient and Ambulatory settings; met all timelines. Organizing Physician Adoption activities from a leadership level. Electronic Health Record System implementation consulting. Effectively manage client escalated issues and enhancement requests. Facilitates and supports activities related to improved care, service and quality enabled by information technology.  Supporting and training Allscripts Touchworks in 20 Ambulatory Clinics and Eclipsys Sunrise in the Inpatient setting. Streamlining the workflow between Touchworks and Sunrise usability. Provide Physician input and leadership to direct the selection, planning, design, development, implementation, testing and training of clinical systems. Tracking and managing change management in the Physician informatics space. Worked with Evidence Based Order Sets to train, integrate and implement in SCM. Lead and support over 900 Orders and Order Sets being built.  Managing and planning ongoing solutions to accomplish implementation of strategic plan goals. Streamlined the CPOE workflow. Developed training of Clinical information systems. Resolution of conflicts involving team members occurring during systems implementation. A liaison with physician leadership, department chairs, and designated department representatives in project design, reporting and problem resolution. Supporting Patient Portal with Providers and patients. Leading Population Health Management Project. Go Live Provider Support for EHR Activation.

- Lead and guided a development team to Develop, Design and Build a new Ambulatory EHR/ EMR product- Managed client escalated issues and enhancement requests- Oversaw multiple CPOE projects in Inpatient and Ambulatory setting- Worked with Evidence Based Order Sets to train, integrate and implement in EHR- Developed Orders, Order Sets and streamlined the CPOE workflow- Served as the Physician leader for Physician Documentation development, design and build- Researched and processed information to enhance Physician Documentation- Manage business relationships with 3rd party products - Working on the roadmap for SnowMed to ICD-10- Lead and worked with focus groups, pilot sites, beta sites and reference sites- Developed and approved business cases- Assisted Marketing Team in staying competitive with products and services- Maintained high level knowledge of all healthcare compliance and regulatory requirements including the timeline and impact to customers and the market, and identify opportunities to provide services - Integral in project planning and driving for patch and version releases for general availability- Collaborated with Sales, Development, QA and Education to meet our common goals- Maintain knowledge of the current customer base (# of physicians by specialties, size of practice, location, products in use) • Responsible for multiple projects• Engages and counsels physician and non-physician client leaders on ways to advance the project• Resource to other project team members• Engages in post-activation evaluation and mitigation• Provide post-activation adoption guidance• Champions the use of McKesson solutions to drive clinician adoption and clinical outcomes• Maintains Expertise in the use / capabilities of McKesson Acute Clinical and Ambulatory products• Maintains Expertise in ARRA / HITECH Meaningful Use Criteria and provides strategic and tactical advice to clients

• Provides guidance and oversight to client workflow, content and adoption teams• Works with client medical executives to set and monitor strategic direction• Responsible for multiple projects• Engages and counsels physician and non-physician client leaders on ways to advance the project• Resource to other project team members• Engages in post-activation evaluation and mitigation• Provide post-activation adoption guidance• Champions the use of Allscripts solutions to drive clinician adoption and clinical outcomes• Maintains Expertise in the use / capabilities of Allscripts Acute Clinical and or Ambulatory products• Maintains Expertise in ARRA / HITECH Meaningful Use Criteria and provides strategic and tactical advice to clients• Contributes to new and existing methodologies• Helps to plan and implement new physician service offerings• Recognize and pursue new business opportunities • Acts as resource to other consulting team members• Supports sales by delivering presentations, calling on prospects and working with the account team on strategy• Provides input to Product Development Team• Develops expert knowledge of multiple Allscripts solutions and wields expertise on the optimization of clinical workflows that are impacted• Contributes to the collective knowledge of professional services through publication and formal training seminars