Eric J. Email & Phone Number

California, United States

Oakland, Ca

United States

• Drive growth through the implementation of new technologies• Deliver clinical support and education • Forecast, analyze, and resolve potential obstacles to client success• Project manage the weekly IT clinical newsletter with a distribution list of 2,200+ practices across Northern and Southern California• Leverage data analytics to create customized lesson plans that increase client software proficiency by 25%+• Lead cross-departmental teams on projects aimed at process… Show more • Drive growth through the implementation of new technologies• Deliver clinical support and education • Forecast, analyze, and resolve potential obstacles to client success• Project manage the weekly IT clinical newsletter with a distribution list of 2,200+ practices across Northern and Southern California• Leverage data analytics to create customized lesson plans that increase client software proficiency by 25%+• Lead cross-departmental teams on projects aimed at process and project timeline improvement and increasing customer satisfaction• Balance client needs and requests with company business strategies• Build relationships with clients to gain participation in company initiatives• Identify and recruit key decision makers within each client's company structure to be internal advocates that drive the fulfillment of client and company goals and initiatives• Research, identify, and present reports on system-wide process failures to Leadership and advise on potential solutions Show less

San Francisco Bay Area

• Investigate, troubleshoot, and resolve executive issues and escalating where necessary• Provide first tier IT support to executive teams across two campuses• Supported and partnered with cross functional teams on enterprise-wide deployment of system and implementation solutions• Drafted standard operating procedures • Collaborated with the department chair on special projects aimed at analyzing andoptimizing workflows.• Developed and delivered a 40-hour new employee… Show more • Investigate, troubleshoot, and resolve executive issues and escalating where necessary• Provide first tier IT support to executive teams across two campuses• Supported and partnered with cross functional teams on enterprise-wide deployment of system and implementation solutions• Drafted standard operating procedures • Collaborated with the department chair on special projects aimed at analyzing andoptimizing workflows.• Developed and delivered a 40-hour new employee training program • Received a staff recognition award in March 2019 for my cross-departmentalharmonization of workflows that decreased material loss by approximately 72%. Show less

• Developed and maintained a rolling calendar of 62 programs per year.• Synergized cross-departmental teams to support programs of 300+ attendees.• Developed, presented, and managed a multipronged educational program to all UCSFnursing units.

San Francisco

• Managed the launch and promotion strategy for a new nightlife venue in coordination with investors and directors.• Created a standardized operational model and defined the procedural guidelines for staff recruitment, hiring, training and development.• • Produced specials events including artist showcases, fundraisers, and seasonal functions to increase venue visibility.• Coordinated with different teams on the development of product… Show more • Managed the launch and promotion strategy for a new nightlife venue in coordination with investors and directors.• Created a standardized operational model and defined the procedural guidelines for staff recruitment, hiring, training and development.• • Produced specials events including artist showcases, fundraisers, and seasonal functions to increase venue visibility.• Coordinated with different teams on the development of product improvements.• Developed marketing (online/offline) strategy for promotional events by executing a timely event strategy that involved liaising between the marketing director, investors, and potential clients in a timely manner.• Pinpointed opportunities for campaign growth. Show less

San Francisco Bay Area

• Pitched and fulfilled a new role responsible for the planning and execution of promotional programs and leading a team of 10-12 employees.• Created marketing and editorial copy and layout at a consumer facing entertainment weekly.• Coordinated with third party vendors on special events, ensuring deliverable fulfillment. • Worked in cross–functional teams to increase sales, readership, and brand awareness via marketing events.

Bachelor Of Arts (B.A.), Communication And Media Studies

Bachelor Of Arts - Ba, Meeting And Event Planning

Curriculum: • Fundamentals of Event and Meeting Planning • Dollars and Sense: Budgets, Accounting and Financial Management for the Event.

Semester Abroad, Communication And Media Studies, Fashion And Fashionability