➢ Manage end to end Transportation process.➢ Improvement life cycle including Validation of change request.➢ Requirement Gathering in coordination with business users. ➢ Transportation Process related changes ➢ Statutory Compliance ➢ Analytics & Reporting ➢ Escalation Management➢ Support Process Team in creating and enhancing the SOPs for Transportation processes.➢ Identify and implement improvements across Transportation processes.➢ Analyze and evaluate critical processes… Show more ➢ Manage end to end Transportation process.➢ Improvement life cycle including Validation of change request.➢ Requirement Gathering in coordination with business users. ➢ Transportation Process related changes ➢ Statutory Compliance ➢ Analytics & Reporting ➢ Escalation Management➢ Support Process Team in creating and enhancing the SOPs for Transportation processes.➢ Identify and implement improvements across Transportation processes.➢ Analyze and evaluate critical processes and suggest enhancements to enable cost / operational efficiencies.➢ Review the Transportation processes periodically, identify functional gaps if any, and design corrections for establishing most effective work flows➢ Support Risk Manager in closure of Audit points / non conformities identified in the Transportation processes.➢ Constantly explore Improvement / Innovative ideas, Best Practices, Industry trends and best in class Solutions in the Transportation area.➢ Implement appropriate solutions in coordination with SCM Platform Technology, Business and Operations team.➢ SPOC for Transportation Process Improvements through a structured workflow and would be responsible for Incidence and Change Request (CR) Management.➢ Vendor Management➢ Working with DC operations, planning routes and scheduling delivery times.➢ Managing a team of Supervisors, admiration staff and drivers.➢ Vehicle planning and scheduling as per operations and business plan.➢ Ensure vehicle provided are as per guidelines.➢ Preventive maintenance of vehicles is followed by service providers.➢ Vendor bills validation.➢ Records maintain as per company guidelines.➢ MIS Management.➢ Vehicle Tracking.➢ Ensure On time arrival at stores.➢ Cost Management. Show less

➢ Responsible for all the issues, problems related to inbound and outbound operations.➢ Monitoring functionality of In-house Mobile and Web based applications to optimize operation.➢ Respond to operations quarries in the proper reasons. Managing INBOUND & OUT BOUND Activities.➢ Maintaining reports and submitting status reports related to INBOUND and OUTBOUND activities and Issues.➢ Employee Facilities and Adherence to HR Policies and Leave planning for Workers.➢ Coordinate… Show more ➢ Responsible for all the issues, problems related to inbound and outbound operations.➢ Monitoring functionality of In-house Mobile and Web based applications to optimize operation.➢ Respond to operations quarries in the proper reasons. Managing INBOUND & OUT BOUND Activities.➢ Maintaining reports and submitting status reports related to INBOUND and OUTBOUND activities and Issues.➢ Employee Facilities and Adherence to HR Policies and Leave planning for Workers.➢ Coordinate with HR for Leave Hiring and Induction and Training programs and Policy implementations.➢ Ensure on time departure of delivery vans as per cut off time.➢ Fulfilment of operations requirement.➢ Inventory management.➢ Identify operations issues and opportunities.➢ Instant Reply on the mails.➢ Optimum utilization of the manpower spread in different shifts.➢ Imparting training to staff to improve the process.➢ Any other responsibility assigned by the management from time to time.➢ Defining, building and executing the delivery process from delivery station to customer address.➢ Ensure enough bandwidth in territorial delivery team to ensure peak time delivery management.➢ Engage closely with the delivery team including associates, developing and maintaining a highly motivated and performance driven team.➢ Continuously improve the delivery process and attain a sustained level of delivery performance, through process and training improvements. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work.➢ Analysis of the data reports to identify performance bottlenecks and improve performance.➢ Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects.➢ Effectively analyze and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks.➢ People Management and Work under Pressure. Show less

 Use IT systems to manage stock levels, delivery times and transport costs. Use data from IT systems to evaluate performance and quality and to plan improvements. Manage the maintenance, preparation and routing of purchase orders. Allocate and manage staff resources according to changing needs. Develop business by gaining new contracts, analysing logistical problems and producing new solutions. Understand, work with and possibly help to develop… Show more  Use IT systems to manage stock levels, delivery times and transport costs. Use data from IT systems to evaluate performance and quality and to plan improvements. Manage the maintenance, preparation and routing of purchase orders. Allocate and manage staff resources according to changing needs. Develop business by gaining new contracts, analysing logistical problems and producing new solutions. Understand, work with and possibly help to develop e-commerce. Continually try to improve and develop business performance within the constraints of legislation, fuel costs and rising environmental pressures. Implement health and safety procedures. Manage staff training issues. Motivate other members of the team. Plan and manage projects. Work on new supply strategies. Checking & process of Courier bills. Vendor Management. Deploying new vendors as per company requirements.. Co-ordinate with Courier Partners for delivery of Shipments. Maintain Inventory of CFA. Making PO’s, Invoices. Making new sales orders. Co-ordinate with Courier partners for timely delivery. Coordinate with Sales/Marketing Team. Continually reviews freight costs, transportation rates, and/or the prices of raw materials to keep costs down where possible. Manages activities throughout the order fulfilment and transportation cycle to make sure established deadlines are met. Arrange same-day deliveries whenever possible. Communicate with van lines and airlines to ensure prompt pick-up and delivery of shipments. Respond to customer inquiries and refer clients to the appropriate channels. Coordinate with Pan India customer for any query and make it resolve. Ensure quality of all services and processes within the facility. Show less

 Providing guidance to direct reports, typically comprising first-line managers and supervisors. Managing overall financial budgeting for her function. Approving hiring and firing requests within her group. Working across functions with peers in other groups to ensure collaboration for shared goals. Interacting with senior management for reporting. Working with senior management and other peers for strategy development and execution planning. Communicating… Show more  Providing guidance to direct reports, typically comprising first-line managers and supervisors. Managing overall financial budgeting for her function. Approving hiring and firing requests within her group. Working across functions with peers in other groups to ensure collaboration for shared goals. Interacting with senior management for reporting. Working with senior management and other peers for strategy development and execution planning. Communicating financial and goal results and key performance indicators to direct reports. Facilitating goal-level creation for the broader function and working with managers to ensure the goals cascade to all workers. Cooperate with Compliance and Security officers with Security Investigations. Ensure Risk assessment is conducted for the process at the start of Operations and on any major change-taking place. Developing ideas towards innovation and value-added tools for driving efficiency. Setting up new branches.  Achieves operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change. Transport handling Claiming insurance in case of theft/pilferage. Take care of stock received and stock outward & inward etc. To follow laid down operational SOPs [Inbound, Outbound, Inventory, and RTO] & personnel policies & procedures Controls inventory levels by conducting physical counts; reconciling with data storage system. Maintains warehouse staff by recruiting, selecting, orienting, and training employees. Maintains professional and technical knowledge by attending educational workshops. Contributes to team effort by accomplishing related results as needed. Show less

 Maintains receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures. Complies with federal, state, and local warehousing, material handling, and Shipping requirements by studying existing and new legislation, enforcing toAdherence requirements; advising management on needed actions. Controls inventory levels by conducting physical counts; reconciling with data Storage… Show more  Maintains receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures. Complies with federal, state, and local warehousing, material handling, and Shipping requirements by studying existing and new legislation, enforcing toAdherence requirements; advising management on needed actions. Controls inventory levels by conducting physical counts; reconciling with data Storage system. Setting targets in relation to the policy of company. Responsible for maintaining reports pertaining to the warehouse i.e. Inventory of Stocks, Dead Stock and Defective Stock etc. Maintaining FIFO & LIFO. Providing cost cutting ideas in the warehouse. Maintains physical condition of warehouse by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement. Completes warehouse operational requirements by scheduling and assigning employees, following up on work results. Organizing and maintaining inventory and storage area. Maintain items record, document necessary information and utilize reports to project warehouse status. Keeping a careful record of the stock on the warehouse management system, so that it can be located quickly. Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching and assuring quality of goods. Maintains warehouse staff by recruiting, selecting, orienting, and training employees. Maintains warehouse staff job results by coaching, counseling, and disciplining employees, planning, monitoring, and appraising job results. Contributes to team effort by accomplishing related results as needed. Delivers supplies and equipment to departments by receiving and transferring items. Maintains inventory by conducting monthly physical counts, reconciling variances, inputting data. Show less

 Provide presentable communications with clients and customer and provide them the desired level of service in answering their queries. Direct activities related to dispatching, routing, and tracking transportation vehicles, such as aircraft and railroad cars. Serve as contact persons for all workers within assigned territories. Coordinates with clients to arrange for the provision of logistics services at the client’s site. Conducting periodic stock counts to ensure… Show more  Provide presentable communications with clients and customer and provide them the desired level of service in answering their queries. Direct activities related to dispatching, routing, and tracking transportation vehicles, such as aircraft and railroad cars. Serve as contact persons for all workers within assigned territories. Coordinates with clients to arrange for the provision of logistics services at the client’s site. Conducting periodic stock counts to ensure stock accuracy. Managing warehouse operations ensuring optimum inventory levels to achieve maximum cost savings objective. Warehouse Management, Inventory Management, Logistics, Stock & Distribution Management. Systematically managing inventory and maintaining records in a computer database. Prepared reports and communication for senior management and clients. Prepare and submit inventory control reports to Superiors. Co-ordinate with major clients from Pickup to Delivery.  Managing all project deliveries (Book Lunching, ATM deliveries, etc.) of West Bengal & Sikkim.  Respond to enquiries regarding products and inventories. Monitoring operational performance of both internal and external service providers. Perform inventory control to ensure optimal inventory levels. Provide direction and assistance to colleagues as needed. Ensuring that all the delivery vehicles are being utilized 100% on daily basis. Promote safe work activities by conducting safety audits, attending company safety meetings, and meeting with individual staff members. Communicate, coordinate, follow up and report about on processing or hold items to be manipulated, delivered to other parties, or provide feedback about status. Maintain inventory reports according to standard documentation and archiving procedures.  Drive & motivate OAs and Warehouse Representatives to achieve highest level of service metrics. Handling other duties and responsibilities as assigned by management. Show less

 Insert people’s data by inputting text based and numerical information from source documents within time limits. Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry Review data for deficiencies or errors, correct any incompatibilities if possible and check output. Research and obtain further information for incomplete documents.Generate reports for backup operations.