Kumar Swamy Email & Phone Number

Bengaluru, Ka, In

Navi Mumbai, Maharashtra, India

Bangalore Area, India

Adept at managing all day-to-day execution of the integrated communications & operational plansExpertise in working closely with Client & internal stake holders in ensuring the smooth running of operations in achieving targetsExpertise in optimum utilization of available seats and reduces the cost of operationsManaging Resource allocation based on staffing and schedulingResponsible for managing the performance of 45 member teamResponsible for managing the healthy competition and harmony among the team membersDesign and implement the Rewards and Recognition plans to keep the motivation in the team membersManage attrition by providing the growth path plan based on the skills of team membersEncourage and motivate the team members towards corporate responsibility activitiesDesign and implement FMS in coordination with Quality team in managing the data securityResponsible to achieve and exceed Client defined KPI’s for the processPrepare and present all WBR, MBR, QBR and YBR’s to internal stake holders and Clients periodicallyPrepare and update required documents for internal and client Audits for the processPrepare and implement ‘Early Warning System’ to keep a tab on attrition and manage effective back fill