Manages assigned IT projects to ensure adherence to budget, schedule, and scope of project.Develops, maintains, and revises proposals for assigned projects including project objectives, technologies, systems, information specifications, timelines, funding, and staffing.Sets and tracks project milestones; manages and accounts for unforeseen delays, then realigns schedules and expectations as needed.Establishes and implements project communication plans, providing status updates to affected staff and stakeholders.Collects, analyzes, and summarizes information and trends as needed to prepare project status reports.Manage projects and related specific activities within given constraints of time, budget and quality.Ensure scope, schedule and costs are reasonable and achievable.Allocate work among team members and provide guidance regularly.Regular meeting with key authorities to ensure active participation for upcoming projects.Maintaining relationship with prospective and existing clients with key focus on Business Development.Generating leads to sell products in Government Sector . Connect with government agencies for product empanelment .Manage and track pipeline activities through contacts.Monitor market Intelligence within the industry/ competition in terms of market development, new products, competitive activity, new customers etc.Create Business Opportunities in the assigned region.Handling key govt. accounts including Central Ministries and State govt.Responsible decision makers and influencers in decision making at overall Account level.Required to coordinate with various State Level Ministry for the alignment of Tender / RFP /EOI Coordinate with Sales and Operations for filing of Tenders.

Requirement Study & Analysis, Client Interactions, Preparation of DOU, Collecting Live data, Data Conversion, Testing, User Acceptance Testing (UAT), Project Go-Live, Implementation, Client Support, Technical Troubleshooting, Server Setup maintenance, Training and documentation.Establish and adopt a decentralised network model in delivering the solutions and the services with vendors, colleagues and partners, contributing to develop and continuously improve the operational standards; Front face with the customers, work with presales to generate customer RFP/ RFI proposal development, pricing documents, customer reviews, issues handling, negotiations and deal closure. Assist with processing and closing order paperwork.Assisting other support staff of client site for day to day problems for IT Infrastructure management services.Works closely with OEM to understand technical aspects and implications of their solutions and how to position Product solutions with customers.Develops methodologies and company policies for configuring, maintaining / upgrading, integrating, deploying and testing Appliances and applications and infrastructureCooperate and proactively define the ICT strategy within the ITDS Department, ensuring that the implementation will be in line with the established goals;  Ensuring the function has the resources needed to deliver efficient and effective support to the process and highlighting possible issues in a timely manner; Accountable to report on the situation of all projects and services, including financial and operational (WIP), to the department head.System Administration of ICT Infrastructure management services and Workflow Planning and Perform RCA.

-Managing Online Software Development project activities for multiple projects across all project phases, including initiation, planning, execution, monitoring, Testing, control and closure. - Within a technical team environment managing a team of Technical support engineers. -Work collaboratively with Software development team, lead architect and the president to determine technical direction and approach to system design and implementation.-Interacted with external clients and teams to carry out client-specific responsibilities and Give Technical Solutions to the Clients (if needed).

- Managing modules such as IVR Server,Application Server,Database Server, Application S/w ( developed in Dot net and C# and ASP language used ). -Managing Online Software Development project activities for multiple projects across all project phases, including initiation, planning, execution, monitoring, control and closure. -Work collaboratively with development team, lead architect and the president to determine technical direction and approach to system design and implementation, including both brand products and supporting systems-Managing a team of Technical support engineers within a technical team environment.-Interacted with external clients and teams to carry out client-specific responsibilities and Give Technical Solutions to the Clients (if needed).

- Commissioning and Installation of Juniper MX-80, Cisco ASR-1001.- Operation and maintenance of the Edge Link of university. - Maintaining of MTTR.- Coordinating with the internet Service providers (RAILTEL, BSNL,PGCIL)- Performance measurement Analysis using server, to supervise the Traffic graph (MRTG), and the quality of services provided by the network.- Good working knowledge & Experience on NMS (network management system).