Muthukumar Subbiah Email & Phone Number

As a seasoned Service Delivery Manager with extensive experience in the IT and finance sectors, I specialize in leading cross-functional teams to deliver high-quality service and client satisfaction. My expertise lies in overseeing complex projects such as Snowflake implementations and developing strategic initiatives that drive operational efficiency and enhance client engagement.Throughout my career, I have demonstrated a strong ability to create and maintain relationship roadmaps, ensuring improved client oversight and satisfaction. My technical skills include project management, vendor management, and proficiency in a wide range of technologies including Salesforce & SQL.I have a proven track record of managing projects effectively, providing expert guidance to junior team members, and fostering a culture of client-focused service delivery. My goal is to leverage my project management experience to continue enhancing quality and efficiency in service delivery.In addition to my professional experience, I hold an MBA from the National Institute of Technology and an MSIS from Trine University. I am also certified in PMP, ITIL V3® Expert, Salesforce Certified Administrator, and Lean Six Sigma Green Belt, among others. These qualifications underscore my commitment to maintaining high standards in service delivery and continuous professional development.