➺ Dynamic, results-driven leader with a track record of success in turnaround and fast-paced hospitality organisations. Utilise keen analysis and insights, and a team-organisational create organisational improvements and best practices adoption. Capable of handling diverse and complicated (sales, human resources, legal, financial, operational) challenges and inspiring personnel to achieve optimal performance. Champion a strong focus on customer satisfaction and loyalty.➺ My experience includes serving as the Managing Director of a renowned hospitality brand. I was responsible for guiding operations, employees, sales, and customer service strategies to generate business growth and improve overall performance. From managing operations and reducing operational expenses to leading staff hiring and implementing new programmes and process improvements, I excelled at increasing profit margins, training and evaluating people, and achieving consistent sales volume increases.Some highlights of my qualifications and experience include the following:➺ Developed and implemented strategic operational, human resources, and business development initiatives to expedite the attainment of corporate objectives, optimise profit margins and minimise operating expenses➺ I developed and managed innovative, profitable partnerships with decision-makers, management teams, and peers to maximise company development efforts➺ Forged and managed profitable strategic alliances with decision-makers, management teams, and peers to maximise company development efforts➺ Utilised superior analytic, communication, and time management skills to support the fulfilment of company objectives and overall success➺ I served as the Triple “O” Six Hotel - Mirissa’s consultant. I was a mentor for this hotel’s pre-opening, soft-opening, and opening➺ Keven’s casa - Mahiyanganaya’s chief consultant. I overlooked ROI and budget planning, pre-opening, soft-opening, and opening