I am responsible for handling customer tickets of our premium clients and maintain a TAT. I have had an excellent track record.

I manage multiple marketplaces, including Myntra, Amazon, Flipkart, Ajio, Jiomart, Tatacliq, Dhani, Shopify, Nykaa, Nykaa Fashion, and Etsy. Where I used to manage the forward and reverse supply chain. Managing the catalogue, order processing and reverse logistics, and shipment tracking on a weekly basis. Bringing Disputes to Marketplace for bad inventory goods. Provide ecommerce services and support to clients, advising them on how to increase order volume. (As customer success… Show more I manage multiple marketplaces, including Myntra, Amazon, Flipkart, Ajio, Jiomart, Tatacliq, Dhani, Shopify, Nykaa, Nykaa Fashion, and Etsy. Where I used to manage the forward and reverse supply chain. Managing the catalogue, order processing and reverse logistics, and shipment tracking on a weekly basis. Bringing Disputes to Marketplace for bad inventory goods. Provide ecommerce services and support to clients, advising them on how to increase order volume. (As customer success manager) Listing products on behalf of registered clients, Daily new listing updates and corrections, inventory and pricing on all platforms. Manage the client's Amazon or Flipkart campaign. Show less

I have 2.5 Years Experience in E-commerce Marketplaces sites.