Custody Services Leader | 17+ Years of Expertise in Financial ServicesSeasoned leader with over 17 years of extensive experience in Custody Services, driving operational excellence and strategic improvements across various key functions. Proven expertise in leading cross-functional teams, delivering client-centric solutions, and optimizing processes in high-stakes environments. Adept at managing complex transactions, enhancing client satisfaction, and spearheading automation and process reengineering initiatives.Key Expertise:Leadership in Transaction Capture & Repair: Led teams in processing transactions via SWIFT and manual fax, ensuring high accuracy and timely execution for shares and cash.FX Operations Leadership: Directed FX operations, handling client queries, processing, and reconciliation, ensuring smooth operational workflows and regulatory compliance.Reconciliation Management: Oversaw the reconciliation of cash and positions, implementing controls to mitigate financial risks and enhance reporting accuracy.Account Onboarding Strategy: Managed end-to-end onboarding, from documentation to account setup, ensuring alignment with client needs and regulatory standards.Client Service Excellence: Led client servicing teams to deliver high-quality reporting, query management, and issue resolution, with a focus on client satisfaction and retention.Strategic Project Leadership: Drove key projects related to headcount optimization, automation, process engineering, SLA reviews, and query reduction, with a focus on enhancing efficiency and reducing operational risks.Passionate about leading high-performing teams, fostering innovation, and building long-term relationships with clients.