Kunal Sachdeva Email & Phone Number

United Kingdom

London, Gb

Greater Exeter Area

• Honed my expertise in technology-based sales and account management. My role has involved driving business growth, fostering client relationships, and implementing innovative sales strategies tailored to the sustainability sector.• Onboarded 35 new clients within the first five months and stablished strong, lasting relationships with clients, ensuring seamless integration and satisfaction.• Developed a new approach to client prospecting, enhancing our reach and efficiency in targeting potential clients.• Leveraged technology and data analytics to identify and engage high-potential leads e.g Xero and HubSpot• Achieved 100% positive feedback from clients regarding my communication and approach. Maintained clear, consistent, and proactive communication, ensuring clients are well-informed and supported.• Implemented tailored sales strategies that align with the company's sustainability goals and client needs, engaging CRM systems like hubspot to reduce loss of prospects.• Demonstrated strong negotiation skills, resulting in successful contract closures and client satisfaction.• Improved client retention through personalized account management and continuous value delivery• Identified upselling and cross-selling opportunities to drive additional revenue from existing clients.

New Delhi, Delhi, India

• Led a direct-sales team of 110 staff, managed performance against national and regional KPIs and increased sales by 40% in comparison to previous years• Achieved the third-highest sales among all regions across the nation within first 3 months and was awarded for inventive sales approaches• Led regionally on vendor management, inventory planning, managing supply chains and briefing senior managers on regional performance• Enhanced store performance against key performance indicators, leading to a 20% increase in customer retention rates and a 30% improvement in customer satisfaction scores. Overall, stores in my remit achieved a net promoter score (78) showcasing exceptional service and loyalty.• Mentored and trained 40 store managers on advanced negotiation techniques, resulting in an increase in average deal size and a 20% increase in win rate.• Led cross-functional teams to streamline operations and improve efficiency, resulting in a 25% decrease in turnaround time for resolving customer issues.• Negotiated increase in margin from product partners alongside implementing cost-cutting measures leading to a 15% reduction in expenses and a reversal from loss to a positive EBITDA contribution. • Led the execution of strategic partnership initiatives, resulting in a 20% increase in overall revenue for the group.In my tenure with the company, I have been leading the national sales leaderboard, and most profitable since my third month with the company. I ranked first nationally for all sales KPIs across all Jio stores in India and the number of stores in my remit have doubled in the past year.

Gurugram, Haryana, India

Started as Area Business Head promoted to Operations and Sales Manager at Meddo Healthcare, a thriving medical startup. During my tenure, I successfully onboarded over 70 doctors onto our digital platform and more than 50 doctors onto our offline platform.Notably, I played a pivotal role in managing both offline and online operations, ensuring the venture achieved profitability consistently.• On-boarded more than 40 new clinics across Delhi-NCR, generating monthly revenue of £600k independently. Deep experience across healthcare technologies • Led a team of 35 clinic managers across the city • Developed strong relationships with doctors and associated vendors to further expansion • Managed forecasting, inventory projection and promotion planning.• Promoted to lead growth and expansion division alongside PAN-India Marketing.• Handled Sales & Operation Planning and supply chain flows

Gurugram, Haryana, India

• Successfully launched the first Tata 1Mg offline pharmacy in one of Asia's leading hospitals, Medanta Group.• Demonstrated exceptional skills in achieving and surpassing key performance indicators (KPIs), focusing on customer service and revenue generation.• Headed the pioneer “OPD/IPD sales project” for the TATA 1MG, which is running successfully in big hospitals like Medanta, Fortis, and Care hospitals. • The project provided end-to-end digital support for customers engaging with the pharmacy and managed to secure regular revenue of 60 Crores per month from Medanta pharmacy.• Operated in a very high growth environment; so continuously evaluating future requirements, upgrading team, vendors and process capability to handle the scale and complexity, including Initiatives like Multi-Vendor Replenishment and dynamic Distribution. • Led the successful launch of over 18 pharmacies in 2019, significantly expanding Tata 1Mg's presence.• Instrumental in securing funding worth $6 million from SRI Capital, supporting the company's expansion and development initiatives.• Introduced the innovative project "Medicine in 3 Mins" in 2019, revolutionizing the speed and efficiency of medicine delivery.

Postgraduate Degree, Business Administration, Management And Operations, 2:1

Qualification offering specialisation across operations management, Supply Chain management, financial resources and Innovation management.

Pgdm, Operations And Supply Chain Logistics, Distinction