Kunal Shah Email & Phone Number

Hyderabad, Telangana, India

Hyderabad, Telangana, India

Product Manager within the Cloud Platform Team.• Product Manager for OpenText Admin Center, a Product to manage and configure SaaS applications• Built, from scratch, Reporting and Dashboard capability to measure business and user KPIs• Working with multiple stakeholders across Business, UX Design, Engineering and Leadership Team to drive the product roadmap and prioritize the product requirements based on customer and business impact

Hyderabad, Telangana, India

1.Product Manager within the Payments team in Dell2.Launched the Mobile Wallet, Google Pay for Dell E-commerce customers in US, UK, Germany and Australia resulting in a XX% improvement in Payment Authorization Rate3. Launched No Cost EMI in India resulting in a X million dollars increase in Revenue4.Thought Leadership: Published 2 Whitepapers in the Payments domain (Digital Wallets and Buy Now, Pay Later) which were reviewed and appreciated by the Leadership Team including the Vice President5. Working with multiple stakeholders across Business, UX Design, Engineering and Leadership Team to drive the product vision and prioritize the product requirements based on customer and business impact6. Responsible for analyzing and documenting the product requirements in the form of User Stories

Hyderabad Area, India

Digital Cards & Payments Product • Built, from scratch, a Digital New Card Product used globally to apply for Personal and Business Cards• Organized focus group discussions & used market research to identify pain points in the user journey• Built the Product roadmap detailing the Product vision, key features and strategic direction• Transformed the existing Product design to a Responsive Web Design compatible across devices, leading to a 20% reduction in Bounce Rate• Partnered with Experian to implement a faster card decisioning process leading to improved conversion rate• Used A/B Testing, Omniture Tracking to validate the new Product design and increase customer engagement• Agile Champion: Conducted trainings on Agile Scrum framework to transition the team to an Agile modelIndirect Tax Product • Leading 2 cross-functional teams as a Product Owner for an Indirect Tax Product (ONESOURCE Determination) which enables Companies to automate their tax calculation and compliance processes • Responsible for prioritizing the product requirements based on business value and technical dependencies • Award: Above and Beyond Award for Excellence from the Technology Head of the Client

Digital Cards & Payments Product• Built, from scratch, a Digital New Card Product used globally to apply for Personal and Business Cards• Organized focus group discussions & used market research to identify pain points in the user journey• Built the Product roadmap detailing the Product vision, key features and strategic direction• Transformed the existing Product design to a Responsive Web Design compatible across devices, leading to a 20% reduction in Bounce Rate• Partnered with Experian to implement a faster card decisioning process leading to improved conversion rate• Used A/B Testing, Omniture Tracking to validate the new Product design and increase customer engagement• Agile Champion: Conducted trainings on Agile Scrum framework to transition the team to an Agile model

Hyderabad Area, India

Worked across the entire project lifecycle in coordination with onsite client teams for implementing ERP solutionWorked across different sectors such as FMCG and Hi Tech

Pgdm

Bachelor Of Technology (Btech), Electronics And Telecommunication, First Class

Education record