Kundan Kumar

Kundan Kumar Email and Phone Number

Vice President : Customer Service ( India +Central Africa +East Africa ) @ Transsion
Noida, UP, IN
Kundan Kumar's Location
Noida, Uttar Pradesh, India, India
About Kundan Kumar

-customer service operation, repair service management , franchise management ,customer care, spare part management, supply chain management -Six Sigma (Mentoring, Training, Project Leader)-Industrial Engineering (Work Study ,Method Study)- Quality Control (Incoming, In process)-Statistical process Control-Process Innovation-Supplier Quality ImprovementSpecialties: -Master Black Belt-Six Sigma -Mentoring & trainings (Green Belt & Yellow Belts) -Statistical Process Control (SPC ) Industrial Engineering /Process Engineering:- Work Study (Time Study and Method Study)- Line Balancing, reduction of ST, cost, and design improvement New Product /model Launch: Product Evaluation (sheet metal ,rubber, packaging items jigs & fixtures. Continuous Improvement - Kaizen activities (5S, 3G, 3M, 3R activities etc)

Kundan Kumar's Current Company Details
Transsion

Transsion

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Vice President : Customer Service ( India +Central Africa +East Africa )
Noida, UP, IN
Website:
transsion.com
Employees:
6803
Kundan Kumar Work Experience Details
  • Transsion
    Vice President : Customer Service ( India +Central Africa +East Africa )
    Transsion
    Noida, Up, In
  • Transsion
    Vice President Customer Service & Operational Excellence ( (India & Central Africa )
    Transsion Apr 2016 - Present
    Noida
    India & Central Africa Operation | TECNO | Infinix | itel |
  • Lava International Limited
    Customer Service Head (Xolo Mobiles)
    Lava International Limited Sep 2014 - Mar 2016
  • Jaina Marketing India Pvt. Ltd.
    Vice President - Head Of Customer Service
    Jaina Marketing India Pvt. Ltd. Mar 2014 - Sep 2014
    New Delhi Area, India
    Customer service strategy
  • Lava International Limited
    General Manager- Head Of Customer Service Delivery
    Lava International Limited Sep 2011 - Feb 2014
  • Rockwell Automation
    Manager Lean Six Sigma- Asia Pacific
    Rockwell Automation Aug 2008 - Sep 2011
    Noida Area, India
    -Lead functional or cross function/geography improvement projects -Organize and/or conduct Lean/Six Sigma related training, -Network/collaborate and communicate effectively within Asia Pacific Lean/Sigma team, as well as globally, to benchmark, share best practices and provide constructive ideas for the benefit of the organization
  • Bharti Airtel Limited
    Assistant Manager & Six Sigma Black Belt-Business / Operation Excellence
    Bharti Airtel Limited Feb 2006 - Aug 2008
    - Six Sigma Green Belt /Yellow Belt Project Mentoring-Six Sigma Yellow Belt Training and Certification - Black Belt Projects -Continuous Improvement in Process Performance Indicator -Supporting Service Mktg. Group (SMG) for Root Cause Analysis to improve PPI scores-Measuring thru Dash Boards the achievement of Six Sigma results against set targets/ benchmarks
  • Samsung Electronics
    Engineer ( Production Engineering )
    Samsung Electronics 2001 - 2006
    -Six Sigma Black Belt -Industrial Engineering /Process Engineering-New Product /model Launch-Supplier Product Quality Improvment
  • Sanden International
    Qa/Qc Engineer
    Sanden International 1999 - 2001
    •Implementation of 7 QC tools/ SPC•In-Process inspection •To make Work manuals and inspection standards.•Other tools used previous company is: PPAP, MSA, and FMEA ETC. documentation as per QS 9000

Kundan Kumar Education Details

Frequently Asked Questions about Kundan Kumar

What company does Kundan Kumar work for?

Kundan Kumar works for Transsion

What is Kundan Kumar's role at the current company?

Kundan Kumar's current role is Vice President : Customer Service ( India +Central Africa +East Africa ).

What schools did Kundan Kumar attend?

Kundan Kumar attended Indian Institute Of Management, Lucknow, Birla Institute Of Technology And Science, Pilani, Birla Institute Of Technology And Science, Pilani, Indian Statistical Institute (Isi), New Delhi, Birla Institute Of Technology And Science, Pilani, Gb Pant Polytechnic.

Who are Kundan Kumar's colleagues?

Kundan Kumar's colleagues are Liu Wenfei, Pan Xu, 朱霆轩, Sharad Pandey, Joe Hua, Mike Mai, Mandy S.

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