Kuntal Chakraborty Email and Phone Number

• Provide HR support to various business lines, including Branch Banking, Liability Sales, Retail Forex & Remittances and Third Party Products businesses.• Build the right human capabilities along with organizational design and business requirements Partnered with hiring managers to determine recruitment strategies, defining best methods of hiring and promoting Diversity & Inclusion• Spearheaded the entire Goal Setting & Performance Appraisal process for Retail… Show more • Provide HR support to various business lines, including Branch Banking, Liability Sales, Retail Forex & Remittances and Third Party Products businesses.• Build the right human capabilities along with organizational design and business requirements Partnered with hiring managers to determine recruitment strategies, defining best methods of hiring and promoting Diversity & Inclusion• Spearheaded the entire Goal Setting & Performance Appraisal process for Retail Products and Corporate function businesses• Identified top talents, as well as build the succession pipeline and mitigation plan and strategies in case of talent gaps• Conducted Investigations for POSH, Whistleblower & Employee Relations Issues and recommended conflict resolutions• Conduct Employee Engagement initiatives by recognizing top performers and performing special R&R programs and leader connects• Conducted Exit interviews for pipeline exits and manage successful retention for talents, reducing annualized attrition by 10% Show less

• Oversaw day to day store operations, increasing overall efficiency through improved workflow processes• Contributed to a store-wide strategy that improved the overall sales by 10%• Spearheaded the implementation of Inventory Optimization strategies, reducing shrinkage by less than 15%• Reduced the total number of customer escalations by 20%• Performed Food Safety practices and audits to ensure best practices