Customer Success Manager
Current
Oct 2024 - Present
AeroLeads people directory · profile
Kunwar Harshit Email & Phone Number
Customer Success Manager at New Relic | Ex Freshworks | Ex Adobe
at
New Relic
LinkedIn matched
3 data sources
Profile completeness 86%
Current company
Role
Customer Success Manager at New Relic | Ex Freshworks | Ex Adobe
Location
Bengaluru, Karnataka, India
Company size
Who is Kunwar Harshit? Overview
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Quick answer
Kunwar Harshit is listed as Customer Success Manager at New Relic | Ex Freshworks | Ex Adobe at New Relic, a company with 501 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Kunwar Harshit.
Kunwar Harshit previously worked as Customer Success Manager at New Relic and Customer Success Account Manager at Adobe. Kunwar Harshit holds Bachelor Of Technology - Btech, Civil Engineering from The Icfai University, Dehradun.
Company email context
Email format at New Relic
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New Relic
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Profile bio
About Kunwar Harshit
Results-driven Customer Success Account Manager with 5+ years of experience overseeing the entire customer sales lifecycle. Adept at business development, fostering customer engagement, and optimizing revenue. Demonstrated success in upselling and cross-selling, ensuring high client satisfaction. Skilled in leveraging Google Analytics and AdWords to drive strategic insights and growth.
Current workplace
Kunwar Harshit's current company
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New Relic
8 roles
Kunwar Harshit work experience
A career timeline built from the work history available for this profile.
Customer Success Account Manager
- Managed a robust book of business exceeding $1 million, showcasing strong organizational skills, and cultivatedvalue-driven relationships with North American Adobe SMB customers, unlocking expansion opportunities.
- Leveraged in-depth knowledge of customer businesses to drive upselling and cross-selling of Adobe growthproducts, consistently exceeding quarterly targets of $150k to $200k by 20%.
- Managed and increased revenue through targeted sales strategies, effectively positioning Adobe solutions across theorganization.
- Maintained strong relationships with all levels of management, stakeholders, and C-level employees, focusing oncross-sell, upsell, and retention as key KPIs.
Jan 2024 - Dec 2024
Strategic Account Manager
- Achieved 20% revenue growth by identifying customer needs and managing a $1 million account book in the ANZ market.
- Maintained up-to-date knowledge of company products to deliver exceptional client service and drive major KPIs like cross-sell, upsell, and retention.
- Strengthened client relationships through personalized service and quarterly business reviews, enhancing customer loyalty and satisfaction.
- Developed a customer segmentation strategy that improved engagement through targeted marketing campaigns.
- Mentored two colleagues, helping them improve their skills and performance, and supported team growth. Alsoworked on developing and sharing best practices to improve the sales process and product offerings.
Nov 2021 - Apr 2024
Strategic Planning Specialist Business Development
1) Contributed to strategic planning as a Business Development Specialist and achieved successful new customer acquisition and sales growth at StayUncle.2) Collaborated with various departments on competitive concept proposals as a Senior Business Development Executive at StayUncle,.
Mar 2020 - Mar 2021
Senior Business Development Executive
Collaborated with Business Development, marketing and product departments on the creation of competitive concept proposals for successful new customer acquisition and sales growth.
Mar 2020 - Mar 2021
Business Development Executive
Contributed to business development at Fitso by cult.fit, driving growth and customer acquisition.
Apr 2019 - Mar 2020
Feb 2017 - Jul 2017
Intern
Rural Engineering Department Amethi
Jul 2015 - Aug 2015
Team & coworkers
Colleagues at New Relic
Other employees you can reach at newrelic.com. View company contacts for 501 employees →
RK
Ravi Kiran Veluguleti
Colleague at New Relic
Hyderabad, Telangana, India, India
View →
PB
Poulami Banik
Colleague at New Relic
Bengaluru, Karnataka, India, India
View →
AG
Ashley Glovier
Colleague at New Relic
University Place, Washington, United States, United States
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KL
Kevin Lussier
Colleague at New Relic
Temecula, California, United States, United States
View →
JP
Justyce Powell-Foster
Colleague at New Relic
United States, United States
View →
AV
Antoinette Villanueva
Colleague at New Relic
San Mateo, California, United States, United States
View →
MO
Matthaus Owens
Colleague at New Relic
Portland, Oregon, United States, United States
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AT
Alan Tran
Colleague at New Relic
Herndon, Virginia, United States, United States
View →
SM
Shopon Mizi
Colleague at New Relic
Dhaka, Dhaka, Bangladesh, Bangladesh
View →
SN
Saba Nazir
Colleague at New Relic
Okara District, Punjab, Pakistan, Pakistan
View →
Ravi Kiran Veluguleti
Colleague at New Relic
Hyderabad, Telangana, India, India
View →
PB
Poulami Banik
Colleague at New Relic
Bengaluru, Karnataka, India, India
View →
AG
Ashley Glovier
Colleague at New Relic
University Place, Washington, United States, United States
View →
KL
Kevin Lussier
Colleague at New Relic
Temecula, California, United States, United States
View →
JP
Justyce Powell-Foster
Colleague at New Relic
United States, United States
View →
AV
Antoinette Villanueva
Colleague at New Relic
San Mateo, California, United States, United States
View →
MO
Matthaus Owens
Colleague at New Relic
Portland, Oregon, United States, United States
View →
AT
Alan Tran
Colleague at New Relic
Herndon, Virginia, United States, United States
View →
SM
Shopon Mizi
Colleague at New Relic
Dhaka, Dhaka, Bangladesh, Bangladesh
View →
SN
Saba Nazir
Colleague at New Relic
Okara District, Punjab, Pakistan, Pakistan
View →
2 education records
Kunwar Harshit education
Bachelor Of Technology - Btech, Civil Engineering
The Icfai University, Dehradun
Metriculation, P.C.M.
Stella Maris Convent Senior Secondary School
FAQ
Frequently asked questions about Kunwar Harshit
Quick answers generated from the profile data available on this page.
What company does Kunwar Harshit work for?
Kunwar Harshit works for New Relic.
What is Kunwar Harshit's role at New Relic?
Kunwar Harshit is listed as Customer Success Manager at New Relic | Ex Freshworks | Ex Adobe at New Relic.
Where is Kunwar Harshit based?
Kunwar Harshit is based in Bengaluru, Karnataka, India while working with New Relic.
What companies has Kunwar Harshit worked for?
Kunwar Harshit has worked for New Relic, Adobe, Freshworks, Stayuncle, and Fitso By Cult.Fit.
Who are Kunwar Harshit's colleagues at New Relic?
Kunwar Harshit's colleagues at New Relic include Ravi Kiran Veluguleti, Poulami Banik, Ashley Glovier, Kevin Lussier, and Justyce Powell-Foster.
How can I contact Kunwar Harshit?
You can use AeroLeads to view verified contact signals for Kunwar Harshit at New Relic, including work email, phone, and LinkedIn data when available.
What schools did Kunwar Harshit attend?
Kunwar Harshit holds Bachelor Of Technology - Btech, Civil Engineering from The Icfai University, Dehradun.
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