Managing digital marketing and developing NaoNaï online presence.Creating content for social media and marketing campaigns.Designing social media strategies and setting targets for development.

Supervising team members by organising tasks and ensuring their completion within the set timeframe.

Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases. Answered questions about current promotions and resolved issues according to store policies. Fostered relationships with customers to expand customer base and enhance loyalty and retention. Formalised sales process to enhance operations and promote acquisition of new customers. Planned and developed strategies to increase sales. Oversaw inventory purchases and sales contracts to keep records current and compliant.