Kurt Lutz Email and Phone Number

Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary using Veeam 7.0 and Microsoft Data Protection Manager 2010Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructurePerform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backupsMaintain and setup Microsoft Hyper-V Hosts and virtual machines.VMware vCenter 5.1 virtual machine builds and maintenanceConfigure and maintain Dell Compellent SAN Maintain Nimble CS-Series array Unidesk 2.6 installation and configuration of virtual desktopsBlackberry Administration, BES 5.0Administer and maintain all aspects of Exchange 2010 from end user to the serversActive Directory maintenance and administrationPerform software and operating system maintenance, upgrades and patches to ensuring the availability of company software and dataConfigure and maintain ManageEngine products that include, AD Selfservice Plus, AD Audit, Password Manager Pro, Self Service Pro, Application ManagerConfigure and maintain Orion SolarWinds Network Performance MonitorProvide Tier III/other support per request. Investigate and troubleshoot issuesSOX compliance administration

Performed the activities to ensure adequate backup of company data using Symantec Backup Exec 10 and Microsoft Data Protection Manager 2007Setup and managed all Blackberry, iPhone and Data Connect cards while merging into one account to save twenty percent on the overall costWindows Server installation and builds maintaining up to date hardware and software versionsConducted companywide hardware and software rollout resulting in greater customer satisfaction and reduced downtimeRecommended, evaluated and purchased all IT assetsAdminister and maintained Microsoft Exchanger 2007 server and user accountsInstallation and support for Cisco IP phones and Cisco Unity Voice Mail Provided help desk and end-user support for hardware and software ensuring maximum customer satisfactionConfigure, install, troubleshoot and maintain personal computer related hardware, software, printers and all other peripherals

Perform software and operating system maintenance, upgrades and patches to ensuring the availability of company software and dataEvaluate new software and hardware to determine usefulness and compatibility with existing software and hardwareMet with users to determine quality of service and to identify needs in order to increase customer satisfaction and minimize downtimeDevelop and formally document guidelines and operating procedures for server and client software.Maintained Symantec Endpoint Protection ensuring zero outbreaks of viruses; Installed, configured and maintain day to day backup operations using Veritas Netbackup 5.1 and Veritas Replication Exec 3.1on a Sun Microsystems SL500 Tape LibraryServer build, Rack/StackMigrated 80 servers from Veritas Backup Exec to Veritas NetBackupMcAfee EPolicy Orchestrator 3.6.1 Virus administration Perform blackberry administration and support for 100 usersPlanned and implemented the afterhours help desk call center with Fallon Communications providing support for overseas locationsInstalled and configured Numara Track-It Helpdesk software providing more timely response to customer issuesPerform software and operating system maintenance, upgrades and patches ensuring minimum downtimePlaned, installed and migrated 100 servers from Trend Server Protect to Trend Office ScanConfigure, install, troubleshoot and maintain network servers; which include daily monitoring using Microsoft Operations Management softwareAdminister and maintained Microsoft Exchanger 2003 server and user accountsHardware and software procurement for entire company