Kurt Rininger Email & Phone Number

Responsible for effectively servicing clients and customers by providing excellent customer service, working safely and efficiently, maintaining high organization and accuracy with deliveries, handling deceased pet pick-ups with dignity and respect, and handling returns with care.Customer Service – Deliver a high level of customer service at all times, both to internal team members who are part of the process as well as external customers assigned to the route or service area.Competitive Urgency – Attend to every detail of business with a sense of urgency, enthusiasm, professionalism, and thoroughness.Problem-solving/Decision-making – Resolve customer concerns by developing a problem resolution plan and communicating issues to the customer. Develop alternative courses of action and make decisions which are based on logical assumptions and factual information. Solicit feedback and work as a team with the home office if a serious problem arises.Positive Discontent – Strive to improve the product, systems, or service provided to the customer. Always look for an opportunity to improve and bring a positive attitude to every situation.Organization – Maintain a neat, organized area for the freezer and storage areas, tags, bags, and/or other items required for a high service experience.Customer Service – Delivering a high level of customer service at all times, both to internal team members who are part of the process as well as external customers assigned to the route or service area.Competitive Urgency – Attending to every detail of business with a sense of urgency, enthusiasm, professionalism, and thoroughness.Problem-solving/Decision-making – Resolving customer concerns by developing a problem resolution plan and communicating issues to the customer. Develop alternative courses of action and make decisions which are based on logical assumptions and factual information. Solicit feedback and work as a team with the home office if a serious problem arises.

Responsible for effectively servicing clients and customers by providing excellent customer service, working safely and efficiently, maintaining high organization and accuracy with deliveries, handling deceased pet pick-ups with dignity and respect, and handling returns with care.Customer Service – Deliver a high level of customer service at all times, both to internal team members who are part of the process as well as external customers assigned to the route or service area.Competitive Urgency – Attend to every detail of business with a sense of urgency, enthusiasm, professionalism, and thoroughness.Problem-solving/Decision-making – Resolve customer concerns by developing a problem resolution plan and communicating issues to the customer. Develop alternative courses of action and make decisions which are based on logical assumptions and factual information. Solicit feedback and work as a team with the home office if a serious problem arises.Positive Discontent – Strive to improve the product, systems, or service provided to the customer. Always look for an opportunity to improve and bring a positive attitude to every situation.Organization – Maintain a neat, organized area for the freezer and storage areas, tags, bags, and/or other items required for a high service experience.Customer Service – Delivering a high level of customer service at all times, both to internal team members who are part of the process as well as external customers assigned to the route or service area.Competitive Urgency – Attending to every detail of business with a sense of urgency, enthusiasm, professionalism, and thoroughness.Problem-solving/Decision-making – Resolving customer concerns by developing a problem resolution plan and communicating issues to the customer. Develop alternative courses of action and make decisions which are based on logical assumptions and factual information. Solicit feedback and work as a team with the home office if a serious problem arises.

Akron, Ohio, United States

Maintained thorough record keeping of all pet/animal paw prints and memorial products, utilizing the electronic Pet Cremation System barcode tracking and performing data input as needed.Operated cremation equipment and any related accessories to process pet/animal remains.Developed Relationships – Established and maintained rapport with each customer contact to ensure service levels met and exceeded expectations in order to retain business long term and prevent defections.Operated the crematory with care and integrity.

Akron, Oh

Generated new sales of season ticket packages, mini-plans, suite rentals, and group outings through marketing strategies, individual appointments, and renewal/referrals.Pursued prospective clients by providing a high level of service through cold sales calls and networking.Assisted with security, player assistance, stadium operations, marketing, player equipment, mascot appearances, administrative assistance, box office management, and merchandising.Assisted coaches and players in all aspects of practice including equipment set up, locker room procedures, and club house/dugout maintenance.