Kurt Borg Email & Phone Number

Malta

Santa Venera, Malta

Msida, Malta

Msida, Malta

▪ Provide technical and operational support to any queries received via telephone or directly via email and into IT Services' ticketing system.▪ Provide training to staff and students on different IT platforms, systems and software maintained by IT Services.▪ Assist on the upkeep of social media platforms being used to post information about services, down times and various notices to staff and students.▪ Assist in any designing and creation of digital media (posters and videos) to be used to deliver information on digital screens, social media and IT Services' own website.▪ Assist in the Google Suite platform by monitoring any prospective updates we can benefit from, test and document new services which can be beneficial to the University and also deliver relevant courses to the staff so they are made aware of the array of tools available by Google.▪ Manage the Squiz Matrix Content Management System (CMS) with the below tasks: ▫ Create new and maintain any web pages on the University website and also assist in creating relative email addresses. ▫ Assist any member of staff in making use of the CMS by holding one to one meetings and/or by providing training. ▫ Assist the University Conference and Events Unit from a technical standpoint by creating any conference/event sites, and also creating and maintaining online applications and payment forms.▪ Directly involved in a number of projects which IT Services endeavours in: ▫ Started communications for the potential upgrade for the latest Squiz Matrix CMS. ▫ Re-vamp and re-design of the University of Malta website. Involved in discussions, testing and compatibility checks, and migration of the content. ▫ Manage the University of Malta - My UM App, involving multiple University systems and stakeholders and having a target audience of both students and staff.

Msida, Malta

▪ Assist with the implementation of environmentally-friendly IT policies.▪ Assist with end-user documentation of IT systems and services.▪ Provide advanced technical and operational support.▪ Record and manage all faults, queries and incidents on issue tracking software.▪ Act as point of contact with end-users and departments being serviced, be proactive to disseminate information to users and in turn collect feedback from users for improvement of IT services.▪ Assist with purchasing of goods, services, hardware and software including liaison with suppliers.▪ Assist in research and planning to deliver new IT technologies to the University of Malta.

Paola, Malta

• Optimise, control and automate IT Operations using the appropriate system tools (schedulers, scripts, etc).• Develop and maintain procedures for operating, maintaining access rights, trace changes, maintain release notes, installations and moves to test and production environments.• Participate in maintaining regular test Backup Plan and Disaster Recovery Plan.• Help in supervising the IT Operations processes running 24/7: day shift as well as night shift operations.• Assist in monitoring the service level for IT Operations.• In coordination with Application owners and project management, prepare moves to production after having all necessary Sign Off from the asset owners.• Execute the moves to production with all necessary non-regression and roll back procedures.• Troubleshoot and rectify directly 1st level issues. Escalate 2nd level issues to the right experts: Application Development, Technical Infrastructure, Architect and Data-model or external vendors. Follow up issue resolution and documentation.• Provide technical assistance as and when required.• Maintain and execute daily tasks on test and production environments.• Assist and drive the day to day running of the Banking Systems.

St Julians, Malta

▪ Setting the offices up from scratch, including the network and all the office and administrative peripherals.▪ Maintenance of all the computers: including desktops, laptops, net-books and tablets.▪ Contacting the suppliers for purchase ordering and also upgrading any necessary components.▪ Helping in the day-to-day tasks in the academics office.▪ Creating a connected printing environment for ease of use during the peak season of the company.▪ Cleaning and upgrading of the iPads which are a vital device in the learning curriculum of the school.

St Julians, Malta

▪ Setting the offices up from scratch, including the network and all the office and administrative peripherals.▪ Maintenance of all the computers: including desktops, laptops, net-books and tablets.▪ Contacting the suppliers for purchase ordering and also upgrading any necessary components.▪ Helping in the day-to-day tasks in the academics office.▪ Creating a connected printing environment for ease of use during the peak season of the company.▪ Cleaning and upgrading of the iPads which are a vital device in the learning curriculum of the school.

Msida, Malta

▪ To ensure that the lab environment is appropriate for users to complete their academic computer related tasks.▪ To switch on/off the workstations and air conditioners accordingly.▪ To maintain the arrangement of the labs in order at all times of the day.▪ To ensure that machines are in working order and if any problems occurred, repair was attempted.▪ Be knowledgeable of services provided by IT Services.▪ To ensure that all lab users observe IT Services rules.

Luqa, Malta

▪ My main duties consisted of clerical and administrative work within the laboratory premises.▪ I also maintained and updated a database system where all the chemicals (stored, opened, used and expired) were kept for future reference by the company.▪ Moreover I created a document which contained all the currently opened chemicals which included an index where they are placed and also their respective expiry date.

St Julians, Malta

▪ Initially, my main job was to serve meals to the customers, to clear the tables when the clients were ready and to re-set the tables for other customers to use. I set tables for various occasions, the standard meals being: breakfast, lunch and dinner and also for private functions, staff parties and weddings.▪ Occasionally, while working at the restaurant, I helped the barman in his duties by cleaning and polishing the cups and I also learnt to prepare the basic hot drinks and also some basic drink mixes. During my shifts at the restaurant I also had the opportunity to learn how to use the cash register and I sometimes worked as a host in the entrance of the restaurant by greeting the guests who came in and taking count of their room number.▪ Requisitions came in at the restaurant once a week and I was one of the main workers who were in charge of them. My job was to stack everything in its place in a neat way. In this way all items could be accessed with ease while working at the restaurant.▪ During the last two months of this working experience I became the minibar attendant. This job required me to go through all the rooms of the hotel to check their minibar. If an item was consumed, the guest would be billed for it and the minibar would be replenished for further use.

B.Sc. (Hons.) Physics And Computer Information Systems, Second Upper Honours

Higher Education Award, Adolescent And Youth Ministry

The course aims to train and prepare people with the knowledge and skills to help in youth groups and centres within the Catholic Church.

Matriculation And Secondary Education Certificate, Pure Mathematics And Physics, Overall Grade C

Activities and Societies: ChriscoAdvanced level Subjects and Relative Grade: ▪ Pure Mathematics (C) ▪ Physics (C) Intermediate level.

Secondary Education Certificate

Activities and Societies: Student CouncilSubjects and Relative Grade: ▪ Chemistry (2) ▪ French (2) ▪ Italian (2) ▪ Physics (2) ▪ Biology.

Primary Education