Kurt Kabakow Email & Phone Number

Calabarzon, Philippines

Philippines

• Go-to expert to assess requirements and provide solutions in various marketing technology platforms such as Saleforce Marketing Cloud, Braze, Mailchimp, Mailjet, Klaviyo, Iterable, OneSignal, among others.• Helped customers explore and implement functionalities and optimize platform usage according to objectives.• Provided platform training and established SOPs and documentations aligned to customers’ goals and vision.

Philippines

• On-boarded and partnered with e-commerce customers, ensured that they are up and running with their platform of choice and setup for success.• Established and maintained a strong relationship with key decision makers within the assigned accounts’ B2B customers and portfolios.• Maintained a consistent response and communication and ensured customer’s expectations are well managed.• Reviewed customer performance periodically and provided a strong strategic plan that resulted in… Show more • On-boarded and partnered with e-commerce customers, ensured that they are up and running with their platform of choice and setup for success.• Established and maintained a strong relationship with key decision makers within the assigned accounts’ B2B customers and portfolios.• Maintained a consistent response and communication and ensured customer’s expectations are well managed.• Reviewed customer performance periodically and provided a strong strategic plan that resulted in maximizing growth and ROI.• Contributed to feedback to the internal team on product improvements to enhance customer engagement based upon their experiences.• Identified customer’s growth opportunities throughout the subscription period and created and executed renewal and retention strategies as well as identified up-sell and cross-sell opportunities as part of the country’s portfolio growth focus.• Researched on various all-in-one Cross Channel platforms and digital marketing tools, processes, concepts, and jargon. Show less

Philippines

• On-boarded and partnered with e-commerce customers, ensured that they are up and running with their platform of choice and setup for success.• Established and maintained a strong relationship with key decision makers within the assigned accounts’ B2B customers and portfolios.• Maintained a consistent response and communication and ensured customer’s expectations are well managed.• Reviewed customer performance periodically and provided a strong strategic plan that resulted in… Show more • On-boarded and partnered with e-commerce customers, ensured that they are up and running with their platform of choice and setup for success.• Established and maintained a strong relationship with key decision makers within the assigned accounts’ B2B customers and portfolios.• Maintained a consistent response and communication and ensured customer’s expectations are well managed.• Reviewed customer performance periodically and provided a strong strategic plan that resulted in maximizing growth and ROI.• Contributed to feedback to the internal team on product improvements to enhance customer engagement based upon their experiences.• Identified customer’s growth opportunities throughout the subscription period and created and executed renewal and retention strategies as well as identified up-sell and cross-sell opportunities as part of the country’s portfolio growth focus.• Researched on various all-in-one Cross Channel platforms and digital marketing tools, processes, concepts, and jargon. Show less

Philippines

• On-boarded and partnered with e-commerce customers, ensured that they are up and running with their platform of choice and setup for success.• Established and maintained a strong relationship with key decision makers within the assigned accounts’ B2B customers and portfolios.• Maintained a consistent response and communication and ensured customer’s expectations are well managed.• Reviewed customer performance periodically and provided a strong strategic plan that resulted in… Show more • On-boarded and partnered with e-commerce customers, ensured that they are up and running with their platform of choice and setup for success.• Established and maintained a strong relationship with key decision makers within the assigned accounts’ B2B customers and portfolios.• Maintained a consistent response and communication and ensured customer’s expectations are well managed.• Reviewed customer performance periodically and provided a strong strategic plan that resulted in maximizing growth and ROI.• Contributed to feedback to the internal team on product improvements to enhance customer engagement based upon their experiences.• Identified customer’s growth opportunities throughout the subscription period and created and executed renewal and retention strategies as well as identified up-sell and cross-sell opportunities as part of the country’s portfolio growth focus.• Researched on various all-in-one Cross Channel platforms and digital marketing tools, processes, concepts, and jargon. Show less

Philippines

• Executed end-to-end e-commerce process across multiple platforms such as Lazada, Shopee, eBay and Facebook Marketplace, from content management, order fulfillment, collection, inventory, and logistics.• Ensured customer experience is seamless by consistently performing a series of checks of product pages, category pages, search keywords, navigational elements, and providing in-depth assistance with inquiries, complaints, returns, product presentations and after-sales visits.• Expanded… Show more • Executed end-to-end e-commerce process across multiple platforms such as Lazada, Shopee, eBay and Facebook Marketplace, from content management, order fulfillment, collection, inventory, and logistics.• Ensured customer experience is seamless by consistently performing a series of checks of product pages, category pages, search keywords, navigational elements, and providing in-depth assistance with inquiries, complaints, returns, product presentations and after-sales visits.• Expanded database through social media marketing and use of MailChimp for email marketing.• Ensured timely stock replenishment by coordinating with suppliers.• Provided weekly and monthly sales summaries and inventory check-up by utilizing VLOOKUP and Pivot Tables for easier tracking of sales reports and inventory checking. Show less

Philippines

• Assisted in preparing and ensuring accuracy of documents such as sales inquiries, quotations, price list, booking and payment requirements.• Prepared training materials such as PowerPoint presentations and handouts for sales recruitment seminars, weekly sales meeting, and open house viewing.• Handled client complaints and queries independently and professionally.