Kurt Erler Email & Phone Number

Baltimore, Maryland Area

Generate and maintain a complete and consistent customer database for assigned territoryDevelop creative sales strategies for all potential accounts within territoryExploits existing client relationships to effectively influence other accounts and to promote upgrade businessEstablish and maintain relationship with ALL contacts at qualified accounts through visits, follow-up letters, phone calls, attending medical congresses, and alike.Systematically develop coach in each account, create strong emotional relationship, create informal network within own areaSupport the complete sales cycle (including comprehensive product presentation/evaluation, closing, negotiating the contract, configuration adjustments, delivery, installation, and after sales support) with guidance from superiorArrange and conduct customer site visits or in-house visits at BrainlabEnsure timely involvement in all applicable tenders.Develop regular pattern of contacting customers and related decision makers based on status and necessity of sales projects and stay knowledgeable regarding the situation of each account, distributor, and market. Typically visit at least eight accounts per week Communicate frequently and proactively with colleagues and share relavant information about competitors, partners, customers and alike using e.g. the forum provided in the Intranet; provide feed back to marketing. Share account information with colleagues and stimulate cross selling Communicate continuously with strategic partners in order to train them, to develop shared sales strategies and exchange information Provide superior with detailed sales forecast Maintain a high degree knowledge through continuous self-training, including but not limited to medical -, product - and competitive information Maintain and further develop a professional, innovative, and sympathy driven image of Brainlab with customers and competitors

Sydney, Australia

Generate and maintain a complete and consistent customer database for assigned territory Develop creative sales strategies for all potential accounts within territory Exploits existing client relationships to effectively influence other accounts and to promote upgrade business Establish and maintain relationship with ALL contacts at qualified accounts through visits, follow-up letters, phone calls, attending medical congresses, and alike. Systematically develop coach in each account, create strong emotional relationship, create informal network within own area Support the complete sales cycle (including comprehensive product presentation/evaluation, closing, negotiating the contract, configuration adjustments, delivery, installation, and after sales support) with guidance from superior Arrange and conduct customer site visits or in-house visits at BrainLAB Ensure timely involvement in all applicable tenders. Develop regular pattern of contacting customers and related decision makers based on status and necessity of sales projects and stay knowledgeable regarding the situation of each account, distributor, and market. Typically visit at least eight accounts per week Communicate frequently and proactively with colleagues and share relavant information about competitors, partners, customers and alike using e.g. the forum provided in the Intranet; provide feed back to marketing. Share account information with colleagues and stimulate cross selling Communicate continuously with strategic partners in order to train them, to develop shared sales strategies and exchange information Provide superior with detailed sales forecast Maintain a high degree knowledge through continuous self-training, including but not limited to medical -, product - and competitive information Maintain and further develop a professional, innovative, and sympathy driven image of BrainLAB with customers and competitors

Liaisons between Education and with other teams as it relates to the production of learning products including but not limited to eLearning courses, instructor led programs, job aids, and other Education affiliated projectsEstablishes and oversees cross-functional project teamsIdentifies areas for process improvement and implements efficiencies as it relates to the overall learning experience including but not limited to registrations, implementation of learning metrics, Learning Management System implementation, and enhanced communication internally between Education and other departments, etc.Identifies opportunities to introduce learning technologies as part of the learning experience and implements accordingly Leads Corporate Education special projects as neededDevelop and maintain corporate education project plans and monitors milestones, deadlines and tasks, including reviews, quality assurance tasks and consistently communicates progress to project teams as well as the Director of Corporate EducationOrganizes and facilitates weekly status meetings and coordinates follow-up activitiesContributes to overall process design and work flow strategyEnsures initiatives are delivered on with and within budgetEstablishes and leads virtual project teamsMay contribute to Corporate Education’s overall Training Calendar and scheduling of Trainers

•Manage inhouse customer education program including resource scheduling for all Oncology product groups •Cooperation with Manager Application Support of respective application for definition of education program content for inhouse customer education •Definition of requirements for conceptional design of application specific BrainLAB Academy Oncology training offers including customer classes in cooperation with responsible Manager Application Support •Management of classroom / offsite Oncolocy training offers including marketing and identification of market needs in cooperation with Manager Application Support of respective area •Manage Education program for support staff including resource scheduling for all Oncolocy product groups •Continually evaluate and provide feedback to the education groups •Provide feedback, ideas and innovation to improve current products to R&D •Self planning, organization and implementation of all activities •Consult education groups to define and continually improve education programs and offers •Work with business partners and Manager Application Support of respective application on cooperation training concepts and ensure continuous good relationships•Monitoring, evaluation and continuous improvement of BrainLAB customer education programs in cooperation with Manager Application Support of respective application •Manage education events in association with education coordinator •Maintain high level of customer satisfaction (internal/external) Continuously improve BrainLAB procedures thereby increasing efficiency •Maintain excellent documentation of all activities •Maintain overview of Oncology offsite customer education program (BL Academy), evaluate and implement process improvements as appropriate •Cooperation with responsible Manager Application Support to continually improve BrainLAB Academy Customer Education Program

•Manage small to medium-scale projects from inception through project close-out •Manage the production of project estimates, develop project plans and schedule, establish measures and milestones, track ongoing progress, while proactively managing risks, issues, scope through the project life-cycle •Provide mentoring and training •Coordinate work with other project teams •Coordinate assigned project team members, ensure timely activity, integrate and use time and resources efficiently to meet requirements •Mediate conflicts •Ensure the team’s objectives are consistent with the project objectives •Document, obtain approval, and track all changes in project parameters •Keep aware of the external environment and facilitate public relations in support of the project •Act as team leader for the project

Teach on-site application training and in-house training for both customers and internal education for portfolio of radiosurgery devicesDevelop & design training manuals for applications training coursesProvide experiences to development as design input for new product development

Installation of Radiosurgery/Radiotherapy products and provide service for these products Self planning, organization, documentation and implementation of all service activitiesReport complaints and suggestions to Product Support Manager and provide service though the hotlineRadiosurgery Competency Award 2004Support Engineer of the Year Award 2005

Develop a detailed understanding of the cortex, human language map and brain function mapAssist with course of action for surgery using electrical stimulation, EEG data analysis, and co-registering it with MRI and CT segmented images

Worked on the development of new knee, hip and spinal implants and the instrumentation for themDesigned apparatuses for new manufacturing and implantation of new state of the art materialsDesigned and implemented new database for keeping of lab procedures and development techniquesWrote ISO 2000 regulations making company protocols for research, cutting of time/cost and forcing less error

Developed mechanical operating instrumentation and artificial knee components with design teamAdministered Engineering Change Notices as well as FDA and international regulation formsWorked on electrical instrumentation, allowing reusable components saving the company $1000s per operation

Bachelors, Biomedical Engineering

Activities and Societies: Freshman Orientation Chair Member, Sigma Alpha Epsilon - Executive Member, Rugby Team, Radio Station DJ

High School Diploma