Kurt Olson Email & Phone Number

Responsible for providing satisfactory customer service, improving methods and procedures that will maintain or improve overall service levels for 21 locations. Ensure that any customer non-conformances or service concerns are promptly and effectively addressed. Plan, direct, and manage the performance of assigned managers and staff; set performance goals and monitor performance, measuring meaningful criteria and providing routine and annual feedback through performance reviews and daily instruction. Mentor all employees on the importance of Employee Ownership, and Integrity.Conduct periodic inspections to assure service and related work meet Company standards; conduct service calls to strategic customer accounts to ensure service expectations are being met. Ensure that company facilities and equipment are up to acceptable standards.

Listed skills include Customer Service, Inventory Management, Account Management, Operations Management, and 40 others.

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  La Roche College

  Business