Kush Singh Email & Phone Number

Ahmedabad, Gujarat, India

Chennai, Tamil Nadu, India

• Assist sellers / vendors to get well versed with various Amazon tools and provide onsite and office support for catalog creation, listing products, shipment related issues etc.
• Guide & help sellers/ vendors for completing onboarding formalities & train them on internal tools.
• Also in this got promoted to the post of team leader there I was managing the team and all the functions related to operations For given marketplace.
• And worked on few strategies and algorithms to bring down the operation cost as low as possible and manage to save 25 % head count which leads in increase in overall profits for the stakeholders.

Chennai, Tamil Nadu, India

• Reduced the algorithmic complexity of the core process by 28 % and led a team of 10 Data Analyst in this role by which got promoted to team lead's position.
• In this I have managed to bring down the delivery SLA from 15 to 20 days to 3 days which further leads to saving head counts, which initially we are investing too many associates in for this task.
• Manages to successfully implement various process improvement ideas for my organization.

Chennai, Tamil Nadu, India

• Worked as Machine Learning (ML) Data Associate at Amazon Development Centre.
• Working on various tools to develop Alexa AI.
• Here I managed to bring up the productivity by process improvement which led to increase the productivity by 42 % of the team and reduced the error count of each individual team member.
• By slightly integrating the use of technology and eliminating the basic repeating errors caused by the team.

Gandhinagar, Gujarat, India

• Worked as Floor Operations Associate at Shah Foils Pvt Ltd.
• Managed to bring down the transportation cost & product flow cost by 15 % by improving the positioning and orientation of the machining tools.
• Also managed to improve the inventory management for the organization which leads to save handling time for each worker by 5 to 10 mins per task.

Ahmedabad, Gujarat, India

Work as a Intern at Krishna Wheels, Nana chilloda, Naroda, Ahmedabad.

Ahmadabad, Gujarat, India

• Taught small groups of students focused on specific parts of coursework.
• Mentored students through office hours and one-on-one communication.
• Maintained atmosphere of academic learning and advancement to facilitate learning and development of critical thinking skills.
• Documented attendance and completed assignments to maintain full class and student records.
• Checked assignments, proctored tests, and provided grades according to university standards.
• Conducted research in Physics & Maths with a team of 7 graduates and faculty.

Surat, Gujarat, India

• Worked as a Quality control engineer supervising quality parameters of the product.
• And providing third party quality control inspections.
• Here visited various on-field sites and did inspections all over the country for our clients.
• Created reports and presentations detailing business development activities, leading to improved efficiency by 16%.
• Built relationships with colleagues to facilitate teamwork, cooperation and success.

Ahmedabad, Gujarat, India

• Providing customer support to various customers across the country.
• While working as the support maintaining relation with the customer and managed to convert the existing customer into recurring customer by the conversion rate of 21 %from the existing customer base by explaining them.
• Met or exceeded client expectations leading to retention of clients and increase in deal value by 32%.
• Delivered exceptional customer service by prioritizing emergency issues and developing and employing workarounds to solve problems expeditiously.
• Contributed ideas and practical solutions to support process improvement efforts.

Master Of Business Administration - Mba, Operations Research, 9.01 Cgpa

MBA in Operation Research

Bachelor Of Engineering - Be, Mechanical Engineering, 8.16 Cgpa

B.E. in Mechanical Engineering

Diploma In Mechanical Enginnering, Mechanical Engineering, 8.58

Diploma in Mechanical Engineering