Kushal Shah Email & Phone Number

Arlington, Texas, United States

⦁ Lead and Supervise: Oversee a team of 30 student assistants, ensuring effective collaboration and high performance.⦁ Team Development: Mentor and develop team members, fostering a supportive and productive work environment.⦁ Project Coordination: Assign and manage projects delegated by the Assistant Director of Admissions and Enrollment Management team, ensuring timely and successful completion.⦁ Data Analysis: Continue to analyze call records from Pure Cloud and… Show more ⦁ Lead and Supervise: Oversee a team of 30 student assistants, ensuring effective collaboration and high performance.⦁ Team Development: Mentor and develop team members, fostering a supportive and productive work environment.⦁ Project Coordination: Assign and manage projects delegated by the Assistant Director of Admissions and Enrollment Management team, ensuring timely and successful completion.⦁ Data Analysis: Continue to analyze call records from Pure Cloud and feedback from Mainstays' chat data, identifying patterns and trends in customer interactions.⦁ Performance Metrics: Monitor and quantify successful leads and enrollments generated through calls and chats, providing insights into the team's contributions to admissions goals. Show less

Arlington, Texas, United States

⦁ Supervise and lead a diverse team of 20 students, working collaboratively to support the admissions process.⦁ Evaluate rates of call abandonment and chat session discontinuation, aiming to pinpoint potential bottlenecks in the admissions process. Subsequently, formulate and implement strategies for enhancing this process.⦁ Collaborate on additional assignments and duties as designated by the Admissions Director.

Arlington, Texas, United States

Ahmedabad, Gujarat, India

⦁ Crafted cross-platform applications with REACT Hooks, optimizing for web, mobile, and tablet views using HTML, CSS, and Bootstrap.⦁ Achieved a 20% reduction in loading time, enhancing overall application performance.⦁ Leveraged AJAX calls and REST APIs to dynamically bind data to the UI, optimized response handling, and implemented front-end integration, enhancing user experience and reducing loading time by 40%.⦁ Created reusable React components and front-end… Show more ⦁ Crafted cross-platform applications with REACT Hooks, optimizing for web, mobile, and tablet views using HTML, CSS, and Bootstrap.⦁ Achieved a 20% reduction in loading time, enhancing overall application performance.⦁ Leveraged AJAX calls and REST APIs to dynamically bind data to the UI, optimized response handling, and implemented front-end integration, enhancing user experience and reducing loading time by 40%.⦁ Created reusable React components and front-end libraries for future use.⦁ Accomplished effective requirement analysis, demonstrated thorough efficient query resolution, and implemented Agile Software Development methodologies to improve code quality through active collaboration with the team.⦁ Utilized React for state management to handle complex application states and improve code maintainability. Show less

Master Of Science - Ms, Computer Science

Bachelor Of Engineering - Be, Computer Engineering