At Lilium, I am responsible for managing and enhancement of cloud and on-premises network infrastructure, ensuring robust, scalable, and secure connectivity across hybrid multi-cloud environments. My role involves designing and implementing industry-leading practices in network architecture, automation, and cybersecurity. My toolkit includes advanced solutions from Microsoft Azure, Palo Alto Panorama, Prisma Access, and the InfoBlox DDI suite for comprehensive network management and security. For on-premises IT and OT network connectivity, I use Aruba technologies including switches, WiFi APs, WiFi controllers, and ClearPass for Network Access Control to optimize, automate, and secure our connectivity.

• Proactively orchestrated project logistics and optimized resource allocation, driving operational efficiency and cost-effectiveness for impactful project outcomes.• Effectively conveyed intricate technical insights to non-technical stakeholders, ensuring a comprehensive grasp of complex projects and empowering informed decision-making.• Meticulously maintained comprehensive project records, facilitating accurate senior management reporting, and furnishing data-driven insights to propel project success.• Cultivated and fortified strategic customer relationships, fostering trust and collaboration, and consistently identifying and capitalizing on new growth opportunities.• Spearheaded project budget management, ensuring fiscal responsibility, and driving cost-effective solutions that directly contributed to the bottom line.• Championed candidate interviews and expertly evaluated staff, assembling high-performing teams, and optimizing staff performance through insightful assessments.• Collaborated seamlessly with cross-functional teams, promoting synergy, and driving successful project outcomes through cohesive teamwork.Tools

As the ENCOE Solution Lead in the pre & post-sale custom engineering team, played a central role in ensuring the feasibility, efficiency, and technical integrity of custom network solutions, aligned with partners in Service Delivery and Service Assurance. Responsibilities encompassed: - Draft and finalize comprehensive and legally sound SLA documents, ensuring clarity and alignment with expectations.• Technical Assurance: Assessed and assured the technical viability of proposed network solutions, addressing reliability, redundancy, performance, security, network management, and cost-effectiveness. - Led corrective actions, ensuring SLA breaches were resolved promptly, and maintaining service levels at agreed-upon standards.• Collaborative Leadership and Effective Negotiation: Collaborated closely with Deal Leads and Sales Teams to align solutions with standard design principles while meeting customer requirements and sales strategies. Met or renegotiated customer expectations in line with negotiated timelines and deal elements.• Issue Resolution and Custom Contract Expertise: Expertly resolved technical, pricing, and contract issues, providing critical inputs for documentation and contract language. Authored custom contract language, securing Product and Legal approvals when necessary, and skillfully negotiated custom terms and conditions.Tools: ServiceNow | BMC Remedy | Cisco CCW | ICB PricingTechnologies: EDIA | L2 VPN’sVendors: Cisco | Juniper

Led a remote team of 15 engineers for network maintenance and upgrades.• Coordinated software upgrades and maintenance activities for network equipment.• Served as a point of escalation for complex issues in network operations.• Conducted comprehensive network audits to strategically prioritize network elements, enabling more efficient planning, scheduling, and smoother software upgrades.• Planned and scheduled maintenance activities to minimize downtime.• Successfully troubleshooted network issues to ensure optimal performance.• Managed client relationships and ensured satisfaction with project plans.• Ensured service delivery compliance with SLAs to meet client expectations.• Provided regular reporting and invoicing to track project progress.Tools: BMC Remedy | Tellabs INM | Custom automation toolTechnologies: L2/3 VPNs | MPLS | BGP etc.Vendors: Tellabs | Coriant

• Led and empowered a 30-member engineering team, driving daily operations excellence.• Delivered remote provisioning expertise during network modernization projects by migrating Comcast business customers (Cell Back Haul and Metro-E) services such as EDIA, PRI, EPL, EVPL, ENS, and ELAN.• Pioneered process optimization and automation initiatives, resulting in a remarkable 30-40% improvement in project outcomes.• Spearheaded the establishment of best practices and comprehensive documentation, streamlining operations.• Implemented performance monitoring, conducting insightful performance reviews to enhance team efficiency.Tools: BMC Remedy | JIRA | AMDOCS OSS & CLIPS & ANRS | IPAM & IP Control | Port Allocation | Change PlannerTechnologies: L2/3 VPNs (EPL, EVPL, ELAN, EDIA) | BGP | MPLS | LDPVendors: Cisco CRS-8, Cisco ASR 9k series | Juniper MX and EX series | Ciena 39xx series

Engineered and executed cutting-edge mobile backhaul solutions, significantly enhancing network performance and reliability.• Supervised and guided provisioning and monitoring teams, ensuring the seamless delivery of services and minimizing operational disruptions.• Established and enforced meticulous provisioning standards, optimizing operational efficiency and markedly reducing errors in service deployment.• Innovatively formulated Method of Procedures (MoP), streamlining network management processes and ensuring efficient, error-free operations.• Pioneered comprehensive training and development programs, cultivating a highly skilled workforce, and driving operational excellence.• Masterfully managed and optimized the IP/MPLS network, resulting in a substantial enhancement in reliability, performance, and overall network quality.Tools: BMC Remedy | VisioTechnologies: IPVPNs | BGP | MPLS | LDPVendors: Tellabs 86xx series

• Designed and seamlessly implemented robust MPLS/IP networks, optimizing network performance and reliability.• Configured routing protocols and security policies.• Expertly configured routing protocols and implemented stringent security policies, ensuring network integrity and data protection.• Successfully executed the migration of base stations to IP/MPLS backhaul, enhancing network efficiency and scalability.• Took charge of projects and conducted rigorous interoperability testing, ensuring the seamless integration of new solutions and improving overall network functionality.Tools: BMC Remedy | Tellabs INMTechnologies: IPVPNs | BGP | MPLS | LDPVendors: Tellabs 86xx series

• Served as a dynamic network consultant and distinguished escalation engineer, providing expert guidance and technical solutions.• Led diverse projects, ensuring seamless execution, and delivering exceptional results.• Strategically designed and flawlessly implemented MPLS/IP networks, enhancing network performance and scalability.• Expertly configured VRFs and RSVP-TE tunnels, optimizing network architecture for enhanced efficiency and reliability.• Maintained network security with unwavering vigilance and expertise, bolstering data protection and integrity.• Managed BGP configurations, contributing to network stability and connectivity.Tools: BMC Remedy | Tellabs INMTechnologies: IPVPNs | BGP | MPLS | LDP | ATM & TDM PWE | IS-IS | RSVP |Vendors: Tellabs 86xx series

• Provided crucial support for UMTS Core design and seamless integration, ensuring the network's efficiency and reliability.• Efficiently integrated network nodes and facilitated the deployment of 2G & 3G services, enhancing network capabilities.• Expertly supported and managed multiservice platforms, optimizing network performance and service delivery.• Coordinated the setup of Layer 2 and Layer 3 logical connections, streamlining network architecture for improved functionality.• Diligently managed the daily operations of the Metro Ethernet network, ensuring its smooth and reliable performance.Tools: BMC RemedyTechnologies: PWE | TDM PWE | L2 VPN | BGP | MPLS | IS-IS | Tunnel EngineeringVendors: Tellabs 88xx & 86xx series

• Provided technical support and network administration for a business-focused Internet Service Provider (ISP), ensuring uninterrupted network functionality.• Strategically planned and meticulously maintained the IP network, optimizing performance and reliability.• Proficiently managed VoIP systems, enhanced communication capabilities, and spearheaded web development initiatives.• Handled database management with precision and contributed to programming projects, streamlining data processes, and enhancing efficiency for business clients.Tools: Solar Winds | Asterix | MRTGTechnologies: IP | BGP | OSPFVendors: Cisco | Mikrotik | Ceragon | 3COM | SAF