Kathleen Green Email & Phone Number

As the world's largest independent channel for document management systems and services, Ricoh is well known for offering best-in-class copier and printer technologies from leading manufacturers and one of the industry's broadest arrays of document management services.This Technology Services senior position supports pre and post sales and service related activities for Global accounts. The Strategy Manager effectively manages the delivery of aftermarket goods and services to the… Show more As the world's largest independent channel for document management systems and services, Ricoh is well known for offering best-in-class copier and printer technologies from leading manufacturers and one of the industry's broadest arrays of document management services.This Technology Services senior position supports pre and post sales and service related activities for Global accounts. The Strategy Manager effectively manages the delivery of aftermarket goods and services to the company's largest customers. Works closely with sales and service leadership to achieve maximum levels of customer satisfaction and to attain both short and long-range goals and objectives. Show less

Provided operational excellence to a 30 person sales and marketing organization, while directly responsible for 34 employees providing customer ordering and service, warehouse management and distribution, and sales support.

Drove multi-million dollar co-promotions with the largest studios in Hollywood – Disney, Warner Bros, Fox, Universal Studios, MGM and DreamWorks.Corporately managed Universal Studios theme park sponsorships in Hollywood and Orlando. Point-person for multiple business units from both companies invested in the success of the relationship, driving maximum revenues, optimizing costs, and providing high levels of guest satisfaction through consistent communications and establishment of… Show more Drove multi-million dollar co-promotions with the largest studios in Hollywood – Disney, Warner Bros, Fox, Universal Studios, MGM and DreamWorks.Corporately managed Universal Studios theme park sponsorships in Hollywood and Orlando. Point-person for multiple business units from both companies invested in the success of the relationship, driving maximum revenues, optimizing costs, and providing high levels of guest satisfaction through consistent communications and establishment of mutual goals. Show less

One year assignment managing a team of 4 sales professionals who sold motion picture film to the feature film marketplace – studios, independents, and students.

Collaborately defined and implemented the Strategic Account Manager role for the company. Required cross-business unit negotiations, process development, recruitment strategy, and roll-out.

Managed a 65 person operation in support of field service, sales, and business unit programs and products for non-copier lines of business; included marketing, product development, sales support, implementation coordination, telemarketing, and billing of service agreements and per call for an large annual annuity stream.

Provided leadership to seven Service Managers and 133 Field Engineers responsible for on-site copier repair in the nation’s second largest district, Washington, DC and surrounding counties.

Bs, Computer And Information Science

Bs, Animal Science And Pre-Veterinary Medicine