Vincent Kwan

Vincent Kwan Email and Phone Number

IT Service Management @ NielsenIQ
chicago, illinois, united states
Vincent Kwan's Location
Markham, Ontario, Canada, Canada
Vincent Kwan's Contact Details

Vincent Kwan work email

Vincent Kwan personal email

n/a
About Vincent Kwan

Experienced ITSM leader with 20 years of experience in ITSM processes and procedures. Keen focus and evangelist of continuous improvement to minimize business and customer impact. In-depth experience with ITIL practices in the area of Service Desk, Incident Management, Problem Management, Change Management, and Knowledge Management. Highly dependable, ethical, and works effectively with cross-functional teams, consistently rewarded for success in achieving outcomes. Experienced in policy development and staff management procedures impacting overall morale and productivity.

Vincent Kwan's Current Company Details
NielsenIQ

Nielseniq

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IT Service Management
chicago, illinois, united states
Website:
niq.com
Employees:
2409
Vincent Kwan Work Experience Details
  • Nielseniq
    Itsm Governance Lead
    Nielseniq Jan 2023 - Present
    Markham, Ontario, Canada
    I have started a new role! Happy to start a new position of ITSM Governance lead. I get to lead a team to help drive the ITSM process improvements across our NIQ organization. Looking forward to the new challenges and growth of our quality at NIQ!
    View
  • Nielseniq
    Program Manager
    Nielseniq Nov 2004 - May 2024
    Markham, Ontario, Canada
    View

Vincent Kwan Skills

Project Management Sdlc Process Improvement Management Software Project Management Marketing Research Itil Business Process Improvement Change Management Integration Analysis Leadership Analytics Business Analysis Business Intelligence Cross Functional Team Leadership Nielsen Market Research It Service Delivery Service Delivery Management

Vincent Kwan Education Details

Frequently Asked Questions about Vincent Kwan

What company does Vincent Kwan work for?

Vincent Kwan works for Nielseniq

What is Vincent Kwan's role at the current company?

Vincent Kwan's current role is IT Service Management.

What is Vincent Kwan's email address?

Vincent Kwan's email address is vi****@****niq.com

What schools did Vincent Kwan attend?

Vincent Kwan attended University Of Waterloo.

What skills is Vincent Kwan known for?

Vincent Kwan has skills like Project Management, Sdlc, Process Improvement, Management, Software Project Management, Marketing Research, Itil, Business Process Improvement, Change Management, Integration, Analysis, Leadership.

Who are Vincent Kwan's colleagues?

Vincent Kwan's colleagues are Muhammad Farrukh Saleem, Alex Phillips, Priscilla Peters, Kiran Vichare, İrem Ensari, Barbora Mohamed Hassan, Izabel Breed.

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