Michael Quartey Email & Phone Number

Kuntunse, Accra

Provided operational support for Viasat's RTE satellite ground station facility at the Ghana Radio Astronomy Observatory, Kuntunse.

• Connected young individuals to education and career opportunities through webinars, scholarships, and online resources.• Actively moderated and ensured the authenticity of opportunities shared on the country's social media platform, fostering engagement through responsive communication and community support, ultimately promoting member satisfaction.• Adapted approach based on feedback and engagement metrics to effectively address member needs and concerns.

Osu, Accra-Ghana

• Built strong customer service skills by attending to more than 100 customers per day at a gifts and card shop.• Developed effective sales techniques through direct interactions with customers, resulting in increased sales.• Accomplished a range of tasks including customer assistance, restocking, and cash handling to keep the store running efficiently.• Demonstrated an ability to multitask and stay organized while managing a high volume of customers.• Gathered a good understanding of what customers look for in a gift and the gift market.

Accra, Greater Accra, Ghana

• Participated in design thinking and brainstorming sessions for the development of new creative concepts for advertising campaigns.• Utilized my skills in graphic design to create professional logos and brand assets as part of my design projects while at the agency.• Participated in presentations on various topics, including personal branding and logo redesign projects.

Accra, Greater Accra, Ghana

• Developed presentation and problem-solving skills through regular training sessions.• Improved teamwork and communication abilities through group exercises and project collaboration.• Received practical training on important industry-related topics such as costing, time management, resume writing, and employment contracts.• Enhanced commercial awareness through workshops and discussions on current business trends.• Focused on personal growth and development during the internship.• Acquired knowledge about Interview skills and job readiness.

Accra, Greater Accra, Ghana

• Managed and executed multiple customer orders during busy events, ensuring timely delivery and satisfaction.• Developed a strong understanding of food service industry, including best practices for food preparation and sanitation, as well as customer service.• Assisted with set-up, service, and breakdown of events, including coordinating with other staff to ensure smooth operation and customer satisfaction.• Continuously improved the service offered to customers, by paying attention to their feedback and providing accurate suggestions to them.

Nanodegree, Digital Marketing

The Digital Marketing Nanodegree program prepares students for real-world success by delivering comprehensive training in marketing.

Bachelor Of Science - Bs, Physics

Diploma Of Education, Social Media Strategy

Physical Sciences