Michael Quartey Email & Phone Number

Ghana

• Support for staff seeking technical aid, whether via email, phone, or in person.• Perform troubleshooting through diagnostic techniques and pertinent questions to identify and resolve issues.• Determine the best solutions based on the issues and details provided by staff and guide them through the problem-solving process when necessary. • Installation and configuration of software as well as repair and maintenance of hardware.• Assistance with network connectivity issues.•… Show more • Support for staff seeking technical aid, whether via email, phone, or in person.• Perform troubleshooting through diagnostic techniques and pertinent questions to identify and resolve issues.• Determine the best solutions based on the issues and details provided by staff and guide them through the problem-solving process when necessary. • Installation and configuration of software as well as repair and maintenance of hardware.• Assistance with network connectivity issues.• Maintain a knowledge base for common issues and solutions.• Aid with the setup and deployment of new hardware.• Ensure compliance to security policies and regulations.• Maintain a positive user experience through effective communication. Show less

Accra, Greater Accra, Ghana

Worked with the I.T. Department to render required services to staff as well as computing devices and systems that facilitate the smooth flow and function of the deployed network.

Ghana

Gained a diploma (Professional in Database Technology) by excelling in a series of courses linked to database management and design.

Bachelor Of Science, Information Technology

Activities and Societies: Past Vice Public Relations Officer (P.R.O) for Computing Sciences Student Association (CoSSA)

Data Modeling/Warehousing And Database Administration

Activities and Societies: IQ Tests, Design and Exhibit