Kathleen Walsh, Pmp, Csm Email and Phone Number
Driving Definition & Design for New Functionality | Providing Vision & Direction to Agile TeamsProduct Owner * Business Analyst * Documentation Manager * Product ManagerE: kwalshjs@outlook.com As a technical product owner, I interpret and concisely convey business objectives to technical teams, leveraging deep technical expertise to clearly communicate product vision and roadmap to cross-functional stakeholders.With a collaborative, forward-thinking approach, I consistently deliver results, leading Scrum teams in building and managing new features and capabilities, negotiating backlog priorities, and proactively addressing issues to eliminate roadblocks. An advocate for process improvement with expertise balancing speed-to-launch with feature priorities, I create, evolve, and communicate feature specifications to form cohesive, iterative plans that align to the multi-release vision.Key Strengths Include: ♦ Requirements Analysis ♦ Agile Backlog Management ♦ Stakeholder Management♦ Technical Documentation♦ Release Strategy♦ Troubleshooting♦ Technical Training ♦ Process ImprovementAchievements include: ➤ Transforming documentation platform as technical product owner for Dun & Bradstreet (D&B) Direct+ API.➤ Driving release of Family Tree monitoring functionality at D&B, a high-priority feature that required collaboration with Product, Sales, and Implementation teams across multiple lines of business. ➤ Devising workflow and governance to address issues that were causing significant resource drain.Technical Skills include:✔ Productivity: MS Office, MS Visio, SharePoint✔ Project Management/Collaboration: JIRA, Confluence, Team Foundation Server (TFS) ✔ Application Development & Analytics: JSON, RESTful APIs, Swagger, Postman, QlikView, SQL, SAS, JMP, Excel, RStudio
Express Scripts
View- Website:
- express-scripts.com
- Employees:
- 13021
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Express ScriptsRoxbury Township, Nj, Us
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Product AnalystEvolution Health Group, Llc May 2022 - PresentPearl River, Ny, UsProduct Analyst with bluava team. Working on general product offerings helping to productize formerly custom work and customer-specific projects. -
Technical Product OwnerExpress Scripts Aug 2021 - Mar 2022St. Louis, Mo, Us
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Product OwnerUpmc Aug 2020 - Aug 2021Pittsburgh, Pa, Us -
Product Analyst, AdvisoryFiserv Jun 2019 - Mar 2020Milwaukee, Wisconsin, UsCoordinated with portfolio, core product, and delivery teams to ensure delivery of features clients needed in a timely manner. Worked in Debit Card Services on a team delivering high-quality, high-performance transaction processing for our clients. Much of the work was based on payment network (e.g., Visa, MC, Pulse) mandates.Used VersionOne to maintain product backlog. Created Features from Portfolio Epics and Stories from Features. Worked with US-based and India-based employees and contractors. Participated and facilitated in story review, sprint planning, and sprint review meetings. (Meetings were held using Skype.)Reviewed issues entered in Jira and worked with team to determine if it was as designed, a defect, or a change request. If the latter two, entered items into VersionOne for scheduling.Participated in Epic Generation meeting where stakeholders presented new Epics to the portfolio team. Led follow-on meetings that elaborated those Epics that required work from multiple groups. -
Sr Technical Platform ManagerDun & Bradstreet 2016 - 2019Jacksonville, Fl, UsDeftly move products from ambiguity to clarity in an Agile development environment. Communicated across geographies and functions to define feature progression and prioritization for Direct+ API, which provides Dun & Bradstreet (D&B) data integration for the world’s leading companies. Managed backlog priorities balancing business and technical needs. Led requirements gathering meetings with appropriate stakeholders; communicated business needs to technical team. Established regular communication with internal and partner stakeholders to keep them informed of release schedule, features in each release, and other important details. Trained employees and partners on Direct+ features, including search, identity resolution, and monitoring. Updated monitoring implementation guide so team would have most current information available when working with customers.Implemented new documentation platform and upgraded content. Managed documentation projects for each release and maintained backlog for non-release specific features.Introduced multiple features to enhance customer experience and consistency, including single-source file for all API descriptions; feature guides for complex features, FAQs for technical support, and data dictionary for mapping APIs to elements in which they are returned. -
Agile Business Analyst And Technical Writer, It Shared Services (Contractor)Johnson & Johnson Nov 2015 - Dec 2015New Brunswick, Nj, UsTeamed with product owner and ScrumMaster to refine product backlog and prioritize stories for each sprint in dual role. Created and refined user stories for in-memory data grid platform to ensure clarity and availability of functional definitions for business application teams. Worked with compliance lead to ensure that required documents and evidence is provided in order for product to be released to production. -
Sr Business Analyst And Tactical Product Owner, Agile Software DevelopmentAptean (Formerly Knova, Serviceware) 1997 - 2015Matured and evolved requirements and documentation processes. Worked with Project Manager to transition from waterfall to Agile methodologies. Mentored new BAs and technical writers.Promoted multiple times, from technical writer to junior BA, senior BA, and Agile product owner. Collaborated with on-/offshore teams, ran customer meetings to identify pain points and quantify business needs, defined requirements, and developed use cases, GUI mockups, data requirements, and non-functional requirements.Established methods of communication for customers and stakeholders to stay informed about project progress with status presentations and feature demonstrations. Trained customers and employees on new features. Assisted customers and employees through the support forum by answering questions on the product and troubleshooting functional issues.Established documentation standards; defined content needs for each audience (administrators, end users, IT). Ensured all necessary changes were made for each release and quality was maintained.
Kathleen Walsh, Pmp, Csm Skills
Kathleen Walsh, Pmp, Csm Education Details
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Saint Joseph'S University - Erivan K. Haub School Of BusinessBusiness Intelligence And Analytics -
Carnegie Mellon UniversityTechnical Writing
Frequently Asked Questions about Kathleen Walsh, Pmp, Csm
What company does Kathleen Walsh, Pmp, Csm work for?
Kathleen Walsh, Pmp, Csm works for Express Scripts
What is Kathleen Walsh, Pmp, Csm's role at the current company?
Kathleen Walsh, Pmp, Csm's current role is Product Owner / Business Analyst.
What schools did Kathleen Walsh, Pmp, Csm attend?
Kathleen Walsh, Pmp, Csm attended Saint Joseph's University - Erivan K. Haub School Of Business, Carnegie Mellon University.
What are some of Kathleen Walsh, Pmp, Csm's interests?
Kathleen Walsh, Pmp, Csm has interest in Children.
What skills is Kathleen Walsh, Pmp, Csm known for?
Kathleen Walsh, Pmp, Csm has skills like Functional Requirements, Answering Rfps, Smartgit, Splunk, Requirements Analysis, Sharepoint, Sdlc, Markdown, Requirements Management, Kcs, Software As A Service, Jira.
Who are Kathleen Walsh, Pmp, Csm's colleagues?
Kathleen Walsh, Pmp, Csm's colleagues are Stacy Niles, حسین مومن زاده, Shameka Walden, Erica Doerhoff, Bryan Black, Carmina Charlamagne Carlos, Sumana Enuga.
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