Kathleen Walsh, Pmp, Csm Email & Phone Number

Roxbury Township, Nj, Us

Roxbury Township, Nj, Us

Pearl River, Ny, Us

Product Analyst with bluava team. Working on general product offerings helping to productize formerly custom work and customer-specific projects.

St. Louis, Mo, Us

Pittsburgh, Pa, Us

Milwaukee, Wisconsin, Us

Coordinated with portfolio, core product, and delivery teams to ensure delivery of features clients needed in a timely manner. Worked in Debit Card Services on a team delivering high-quality, high-performance transaction processing for our clients. Much of the work was based on payment network (e.g., Visa, MC, Pulse) mandates.Used VersionOne to maintain product backlog. Created Features from Portfolio Epics and Stories from Features. Worked with US-based and India-based employees and contractors. Participated and facilitated in story review, sprint planning, and sprint review meetings. (Meetings were held using Skype.)Reviewed issues entered in Jira and worked with team to determine if it was as designed, a defect, or a change request. If the latter two, entered items into VersionOne for scheduling.Participated in Epic Generation meeting where stakeholders presented new Epics to the portfolio team. Led follow-on meetings that elaborated those Epics that required work from multiple groups.

Jacksonville, Fl, Us

Deftly move products from ambiguity to clarity in an Agile development environment. Communicated across geographies and functions to define feature progression and prioritization for Direct+ API, which provides Dun & Bradstreet (D&B) data integration for the world’s leading companies. Managed backlog priorities balancing business and technical needs. Led requirements gathering meetings with appropriate stakeholders; communicated business needs to technical team. Established regular communication with internal and partner stakeholders to keep them informed of release schedule, features in each release, and other important details. Trained employees and partners on Direct+ features, including search, identity resolution, and monitoring. Updated monitoring implementation guide so team would have most current information available when working with customers.Implemented new documentation platform and upgraded content. Managed documentation projects for each release and maintained backlog for non-release specific features.Introduced multiple features to enhance customer experience and consistency, including single-source file for all API descriptions; feature guides for complex features, FAQs for technical support, and data dictionary for mapping APIs to elements in which they are returned.

New Brunswick, Nj, Us

Teamed with product owner and ScrumMaster to refine product backlog and prioritize stories for each sprint in dual role. Created and refined user stories for in-memory data grid platform to ensure clarity and availability of functional definitions for business application teams. Worked with compliance lead to ensure that required documents and evidence is provided in order for product to be released to production.

Matured and evolved requirements and documentation processes. Worked with Project Manager to transition from waterfall to Agile methodologies. Mentored new BAs and technical writers.Promoted multiple times, from technical writer to junior BA, senior BA, and Agile product owner. Collaborated with on-/offshore teams, ran customer meetings to identify pain points and quantify business needs, defined requirements, and developed use cases, GUI mockups, data requirements, and non-functional requirements.Established methods of communication for customers and stakeholders to stay informed about project progress with status presentations and feature demonstrations. Trained customers and employees on new features. Assisted customers and employees through the support forum by answering questions on the product and troubleshooting functional issues.Established documentation standards; defined content needs for each audience (administrators, end users, IT). Ensured all necessary changes were made for each release and quality was maintained.

Master Of Science - Ms, Business Intelligence And Analytics

Bachelor Of Science - Bs, Technical Writing