Kevin Walton Email & Phone Number

Kirkland, Wa, Us

Seattle, Washington, United States

- Provide developer support for partners-- including, but not limited to assisting with integration inquiries, technical issues, account questions, and general troubleshooting- Conduct regular reviews and manage payment integration releases- Create documentation, guides, and training assets for internal and external enablement- Troubleshoot software application errors and provide feedback on recommended remediation- Liaison between internal development team and partners to ensure mutual feedback is captured for successful launches- QA payment software to identify and log bugs

- Installed payment processing hardware and supported onboarding of new merchants- Provided in-person training support to ensure merchants understood software and hardware use- Troubleshot hardware, network, and software-related errors - Supported in training and onboarding new development representatives

- Managed a team of sailors and was responsible for coordinating and scheduling maintenance on navigational systems- Performed spot checks that ensured maintenance was done and logged properly- Trained and onboarded new technicians-- set proper expectations for ongoing mandatory training throughout the year- Ensured accuracy of divisional training records with regular upkeep

Bachelor'S Degree, Computer Science

Bachelor'S Degree, History