Kimberly Styskal (Wennerberg) Email & Phone Number

Ipswich, MA, US

Cambridge, Massachusetts, United States

• Owns resolution of Sales Support requests and the related processes that support the sales and service organizations, specifically within Saleforce.com
• Provides direct support to internal stakeholders in troubleshooting system issues and minimizing delays to booking orders
• Manages the Sales Support case queue efficiently; prioritizing high-impact issues and maintaining established service levels
• Supports administration and maintenance of our salesforce platform, including record types, users, validation rules, and CPQ elements
• Identifies roadblocks and suggest improvements to Sales process and policy
• Consults on Salesforce enhancements; including requirements and testing of new features within a Sandbox environment and User Acceptance Testing (UAT)

• Transform and support sales & marketing strategies to create efficiencies and drive sales through insights and data driven decisions
• Generate reports/analysis at the request of stakeholders. Data used by stakeholders to make decisions and assess performance of the organization
• Lead the sales analyst training program. Responsible for training all new analysts across subsidiaries (17 total companies across the US) and maintaining up to date training materials
• Create project plans to fit the stakeholders needs and deliver results within budget and the designated time frame
• Define project roles and responsibilities, perform project tracking through reports and regularly scheduled updates, identify/resolve issues, track member progress against commitments
• Optimize company-wide strategies by regularly collaborating with executive leadership, general Managers, sales managers and Sales Analysts on projects such as compensation, expense management, market opportunities, etc.

Craft Brewers Guild Of MA

Seaboard Products

Danvers, MA

-Responsible for developing new business and maintaining current relationships-Deliver superior customer service while learning how to effectively interact, communicate, and influence all types of customers, vendors, and co-workers-Continue to mentor, train, develop, and manage others

Danvers, Massachusetts, United States

West Hartford, CT

Greet and provide directions, general information and assistance to visitors, students and staff. Give tours of campus to prospective students and families.