With over seven years of experience in technical support and project management, I thrive in both independent and collaborative settings, consistently delivering high-quality solutions that align with organizational goals. As the Creative Director at AfroDuck Studios, an independent game studio, I lead the development of game projects, collaborating with contributors from diverse backgrounds in art, programming, and writing. My roles at OCLC and Apple Inc. have honed my technical expertise in efficiently resolving hardware and software issues. My recent JAMF certification further equips me to drive innovation and excellence within any tech-focused organization.