Kyle Wheeler Email & Phone Number

Toronto, Ontario, Canada

End to end theme rebuild with web components and Tailwind, dev environment and version control methodology setup, project scoping and management, current site debugging, development of promotion runs, and theme maintenance.

Assisting Plus merchants with storefront technical requests, platform capabilities, urgent troubleshooting and debugging, development in HTML, Liquid, CSS, Javascript, and Ruby. Project champion for internal tooling built with React and Chrome's extension API, design and prototyping in Figma.

Support management:• Oversaw hiring, training, and management of support team members.• Ran/moderated biweekly team check-ins.• Assisted with second-tier support: debugged client sites, performed hotfixes, documented bugs and assisted with minor customizations.Product support:• Maintained and oversaw public documentation codebase for four theme products using MDX/Markdown and Gatsby.• Oversaw and moderated feature request board and roadmapping tool for four themes. • Created and maintained internal style guide for documentation using technical writing best practices and explanations of custom MDX components used throughout.• Curated and maintained marketing imagery for theme products.• Created video tutorials for features, frequently requested customizations, and product onboarding.• Performed a series of customer interviews for product development. Product life cycle:• Assisted with the transition to an agile development workflow through organization of Linear, a project management tool.• Oversaw the testing and deliverability of three separate theme builds, as conforming to internal standards and Shopify standards.• Co-created a technical QA checklist and resource for team members reviewing new theme features.

• Worked end to end with clients to employ custom solutions for their Shopify stores across a diverse set of needs.• Worked with HTML/Liquid, Javascript, and CSS• Built full-featured, customizable solutions with settings in Shopify's theme editor so that the client could make their own changes after the project was complete.• Used Figma for wireframing and establishing the scope of the custom work.• Created instructional videos on how to use the new features and settings on project delivery.

Victoria, British Columbia, Canada

• Design of print, web, social media, and email collateral using Photoshop, Illustrator, and Indesign• Management and composition of weekly email campaigns through MailChimp• Redesign and rebuild of website using Wordpress• Coordination of volunteers across multiple sites• Event setup/management• Meal planning, shopping, and cooking for 100+ people