Kelvin Wilcox Email & Phone Number

Alton, Gb

Fleet

• Database administration of SQL servers• Administer and support windows server environment • Implement and monitor security controls to safeguard network infrastructure and data• Assist 1st/2nd line support team whenever required• 3rd Line Server Support• Administration of Microsoft Active Directory, Exchange Server

Basingstoke & Manchester

• Installed and maintained all aspects of the Microsoft Windows and Linux systems.• Managed the network and provided all technical support.• Administered the Manchester office infrastructure, and then relocating the required services to Basingstoke.• Migrated the in-house email system to a modern Exchange installation.• Responsible for several I.T. related accounts, in particular the telephony system, internet suppliers and mobile communications.• Provided recommendations for the improvement and growth of infrastructures and systems.• Worked alongside the sales and implementation teams for the creation of VPS as required.• Network and Server design for customer projects.• Liaised with suppliers, specified and purchased server and network hardware for customers.• Created and migrated the back end of multiple websites with Linux Apache.• Organised and performed the setup of our two sister US based I.T. infrastructures, including migrating hosted mail system to in-house Exchange and Microsoft domain infrastructure including SharePoint services with ongoing support.• Hardware (HP9000) and network planning/support of Misys Banking project in Iraq.• Helped to configure and setup multiple large V-Sat/iDirect and Fibre networks in the Middle East, with Microsoft infrastructures including Exchange and web services.• Rolled out VoIP services into the Middle East customers.• Provided remote setup and configuration with ongoing support of multiple franchise stores in the Middle East communicating back to the UK (VPNs).• Migrated multiple customer email infrastructure to the cloud.• Organised and undertook the project to move all in-house R&D servers to Hyper-V.• Planned and implemented the corporate disaster recovery plan for the I.T. services and documented.• Administered NEC Aspire Phone System.• Provide out of hours support for business critical systems - Key holder and office alarm contact.

Basingstoke & Aylesbury

• Installed and provided routine maintenance on user’s PCs, printers, hardware and software as well as network servers and Windows systems.• Provided technical support to employees in all offices.• Provided anti-virus, anti-spam and general email administration and support.• Adminisitered the Blackberry Server and phones (BES).• Purchased all hardware and software required by the UK offices.• Managed data security, backup and recovery tasks.• Provided daily Oracle and SQL Server database administration.• Developed detailed technical documentation for network, server and desktop specific hardware and software.• Provided asset tracking management for all hardware and software.• Administered the wide area network for the US head office and UK remote offices, including: internet, firewalls, DNS, routing and VPN Support.• Strong experience with PC and Server hardware.

Basingstoke

• Provided PC and Windows Server support on the Novell network.• Administered and supported Vax and HP-UX servers.• Managed the dial-up email system.• Provided help desk support to customers and staff.• Visited customer sites and assisted installation staff.• Daily I.T. office tasks.

Basingstoke

• Running jobs from the daily or nightly schedule.• Patching in terminals to the IBM mainframe.• Mainframe backups and restores.• General office daily duties.

Computer Science

Training In Ict

8 Gcses